Revenue Management Operations Leader

Description

JOB SUMMARY

Leads inventory management and analysis activities and staff in a given market. The position may have primary leadership responsibilities for a sub-set of hotels within the market and will partner with stakeholders on setting sales and revenue strategies. Position has overall responsibility for managing rooms and space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits. Ensures all rates packages and hotel sales strategy information is built in the hotel(s) inventory systems. Develops and/or uses analytical tools and systems to maximize revenues and profit. Position is accountable for preparing forecasts budgets and projections. .

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration Finance and Accounting Economics Hotel and Restaurant Management or related major; 4 years experience in the revenue management sales and marketing or related professional area.

OR

4-year bachelors degree from an accredited university in Business Administration Finance and Accounting Economics Hotel and Restaurant Management or related major; 2 years experience in the revenue management sales and marketing or related professional area.

CORE WORK ACTIVITIES

Managing Revenue Management Projects and Strategy

Contributes to sales strategy evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities

Provides inventory management functional expertise and leadership to sales leaders.

Provides revenue management functional expertise and leadership to general managers property leadership teams and market sales leaders.

Provides critical input to market leaders for development of property sales strategy. May prepare for and lead sales strategy meetings for hotels in sub-market

Understands and accurately represents individual property sales needs.

Manages room authorizations rates and restrictions.

Manages function space authorizations restrictions and rental.

Utilizes brands revenue management systems and tools to ensure that revenue and profit are maximized.

Serves as an inventory and restriction expert for other Revenue Management leaders and stakeholders.

Manages inventory to maximize cluster rooms revenue.

Prepares sales strategy critique.

Prepares budgets for transient group and catering.

Updates market knowledge and aligns strategies and approaches accordingly.

Assists hotels with pricing and provides input on business evaluation recommendations.

Serves as a demand expert for team members GMs and regional stakeholders

Ensures that the hotel(s) sales strategies are effectively implemented in the inventory systems.

Provides recommendations to improve effectiveness of revenue management processes.

Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.

Promotes and protects brand equity.

Participates in quarterly regional reviews.

Utilizes interpersonal and communication skills to lead influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example..

Achieves and exceeds goals including performance goals budget goals team goals etc.

Attends meetings to plan organize prioritize coordinate and manage activities and solutions.

Establishes long-range objectives and specifies the strategies and actions to achieve them.

Takes a predetermined strategy and driving the execution of that strategy.

Demonstrates knowledge of job-relevant issues products systems and processes.

Explores opportunities that drive profit create value for clients and encourage innovation; challenges existing processes/systems/products to make improvements.

Analyzing and Reporting Revenue Management Data

Actively participates in the weekly and long range forecasts.

Compiles information analyzes and monitors actual sales against projected sales.

Identifies the underlying principles reasons or facts of information by breaking down information or data into separate parts.

Analyzes information and evaluates results to choose the best solution and solve problems.

Uses computers and computer systems (including hardware and software) to program write software set up functions enter data or process information.

Generates and provides accurate and timely results in the form of reports presentations etc.

Prepares forecasts of revenue profit demand and occupancy for rooms and function space 3-month and 6 month long range and budget.

Prepares revenue and profit opportunity analysis.

Provides revenue analysis functional expertise and leadership to general managers property leadership teams and sales leaders.

Extracts and analyzes data in order to draw viable/actionable business conclusions.

Compiles information analyzes and monitors actual sales against projected sales.

Assists with account diagnostics process and validates conclusions.

Building Successful Relationships

Understands and meets the needs of key stakeholders (owners corporate guests etc.).

Develops and manages internal key stakeholder relationships.

Provides targeted and timely communication of results achievements and challenges to the stakeholders.

Communicates brand initiatives demand and market analysis to hotels/clusters/franchise partners/owners.

Serves as the liaison when necessary between property and regional/corporate systems support.

Managing and Conducting Human Resources Activities

Interviews and hires employees with the appropriate skills to meet the business needs of the operation.

Develops implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Uses all available on the job training tools for employees.

Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

Conducts employee performance appraisals according to Standard Operating Procedures.

Administers bonus and incentive programs.

Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the team.

Solicits feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Notification to Applicants: Canada Shared Services takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act 2005 the Accessibility for Manitobans Act and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting our online application or an interview please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

This posting is for an existing vacancy.

Required Experience:

Manager

Employment Type : Full-Time
Department / Functional Area: Revenue Management
Experience: years
Vacancy: 1