Closing Date (MM/DD/YYYY):
08/09/2026Worker Type:
Term (Fixed Term)Language(s) Required:
EnglishTerm Duration (in months):
18Salary Range (plus eligible to receive a performance based incentive, applicable to position) :
$94,620 - $128,020Why FCC?
At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.
Here’s what you can expect when you join our team:
Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
Growth: Learning and development opportunities to help you thrive
Hybrid work options
How you’ll make an impact
As Manager, Customer Service, you’ll guide a dynamic team located across British Columbia and Northern Alberta focused on delivering exceptional customer service in Agriculture financing. You’ll coach and mentor staff on building relationships with customers and creating strong partnerships with internal teams, ensuring quality documentation and efficient processes. Working with the district leadership team, you’ll help shape strategy, optimize workflow, and support the district business plan to achieve organizational goals.
If you have a passion for the agriculture industry, love supporting others, and enjoy leading teams through change and growth, this could be a role for you.
What you’ll do
Lead a high-performing customer service team, managing performance and development
Establish and reinforce consistent service standards, performance expectations and Relationship Management Practices (RMP)
Manage workload priorities, identify employee development requirements, set goals and evaluate performance
Work with district leadership team to develop and execute business plan and marketing strategies between business units
Monitor operational reports (for example, compliance and loan review)
Maintain the district budget and manage daily operations: facilities management, meetings and event planning
What you’ll bring to the team
Required qualifications:
A bachelor’s degree in administration or business
A minimum of four years of related experience (or an equivalent combination of education and experience)
Leadership experience, including coaching, mentoring and developing team members to improve performance or achieve measurable results
Demonstrated experience delivering agricultural or commercial financial services, including relationship building, assessing clients’ needs, supporting lending or credit processes, or managing a portfolio of business or farm clients
Experience leading or supporting change initiatives, driving continuous improvement and delivering measurable impact in processes, teams or projects
Valid driver’s license and ability to travel within the province
Not sure you meet every requirement? We encourage you to apply anyway.
You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women
Accessibility and accommodations
To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: -fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.
Manager, Customer Service • Dawson Creek, British Columbia
A leading automotive parts retailer in Dawson Creek is seeking an Outside Sales Representative.The ideal candidate will have over 5 years of experience in the automotive industry, strong customer s... Show more
Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000-$11,000 Per Placement.Work remotely from anywhere in the world.Recruiters across the world are leaving traditional agencies.Ins... Show more
Position Summary We are currently looking for a hard working and dedicated Chief Power Engineer 4 to fill a position at the Dawson Creek and District Hospital.In accordance with the established mis... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
About us: Since 1965, Peace Country Dental Clinic has served the entirety of the Peace Country Region, with patients coming from as far away as the Yukon and NWT.We pride ourselves on being a part ... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Step into a dynamic role as a Field Technician with Whitetail Energy Services in Dawson Creek, BC.This hands-on position requires strong troubleshooting skills and commitment to safety.In this role... Show more
We are looking for a Night Auditor to join our team!.Is attention to detail important to you? Do you excel in problem-solving and mathematics? This is the perfect job for you!.As Night Audit, you a... Show more
Do you have a passion for nursing? We have the position for you! We are seeking a motivated Registered Nurse with a dedication for delivering compassionate patient care to join our team at the Daws... Show more
A healthcare organization in Dawson Creek is seeking a motivated Registered Nurse to provide compassionate patient care in a high acuity environment.This full-time position includes rotating shifts... Show more
Position: Outside Sales Representative.Do you have a passion for the Automotive Industry? Do you want a stable career and receive excellent benefits? Join our Dawson Creek, BC, team and let work, w... Show more
The Mobile Facilities Technician will play a key role in maintaining the operational integrity and safety of designated locations, supporting the customer service experience across multiple BC Hydr... Show more
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our clients.Our strength lies in our size, extensive network, solid reput... Show more
Join Northern Health as an Experienced Chief Power Engineer at the new Dawson Creek and District Hospital.Supervise operations and ensure compliance in an advanced healthcare environment.This pivot... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Position: Market Research Panelist - Cashier, Warehouse FriendlyOur company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market res... Show more
Position Summary We are currently looking for a hard working and dedicated Chief Power Engineer 4 to fill a position at the Dawson Creek and District Hospital.In accordance with the established mis... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT).We have a far-reaching presence across the entire continent North America with hundreds of full-time and part... Show more
