Senior External Communications Specialist

Your Moneris Career - The Opportunity

Reporting to the Manager, External Communications, the Senior External Communications Specialist will focus on the planning and execution of external communications programs that strengthen Moneris’ brand and thought leadership in the Canadian market. This role develops and delivers strategic communications for media, partners, customers, and other external audiences while providing communications counsel to stakeholders across the organization. The successful candidate brings strong writing and editing expertise, media relations experience, project management capabilities, and the ability to manage multiple priorities in a dynamic environment.

Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to the Manager, External Communications.

Posting Type: Replacement.

Salary Range: The expected base salary range for this role is $71,000 - $100,000.

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Your Moneris Career - What you'll do

• Support the development and execution of strategic external communications programs, including operational, pricing, partner, and corporate communications across digital and traditional channels.

• Plan, write, edit, and review communications materials for external audiences, including press releases, bylined articles, presentations, executive briefings, reports, and data-driven content.

• Provide communications counsel to stakeholders and leaders, ensuring messaging aligns with corporate strategy, brand voice, and business objectives.

• Manage media relations activities, including media inquiries, interview preparation, speaking opportunities, award submissions, and executive communications support.

• Lead multiple communications initiatives simultaneously, delivering high-quality outcomes within established timelines and scope.

• Collaborate with external agencies and vendors, including the public relations agency of record, to support communications objectives.

• Represent the External Communications team on cross-functional and enterprise-wide initiatives, providing communications expertise and strategic guidance.

• Support communications planning, reporting, and special projects as required.

Your Moneris Career - What you bring

Required skills and experience

• Bachelor’s degree or college diploma in Marketing, Communications, Public Relations, Journalism, or a related field.

• Equivalent work experience may be considered in lieu of formal education.

• 3–5 years of experience in marketing and communications, including media relations experience.

• Experience measuring communications effectiveness and supporting communications planning and strategy.

• Experience developing written communications for a variety of external audiences, including media, customers, partners, and executive stakeholders.

• Experience managing communications projects and coordinating multiple initiatives with competing deadlines.

• Proven ability to build relationships and partner effectively with cross-functional stakeholders.

• Ability to communicate complex information clearly and effectively through written and verbal communications.

• Experience using Microsoft SharePoint.

Experience that would set you apart

• Experience in the payments industry.

• Experience writing for large language models (LLMs) and incorporating AI tools into communications workflows.

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).

• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.

• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.

• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.

• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.

• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.