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Astra North Infoteck Inc.
Bilingual Property & Casualty Insurance Policy Administration SpecialistAstra North Infoteck Inc. • Markham, ON, ca
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Bilingual Property & Casualty Insurance Policy Administration Specialist

Bilingual Property & Casualty Insurance Policy Administration Specialist

Astra North Infoteck Inc. • Markham, ON, ca
30+ days ago
Job type
  • Full-time
Job description

Job Description

Experience Required: 6–8 Years

Work Model:

  • Hybrid
  • 3 Days/Week in office (as per client RTO guidelines)

Mandatory Skills

  • Property & Casualty (P&C) Insurance
  • Microsoft Excel
  • Communication Skills
  • Team Collaboration

Mandatory Requirements

  • 6–8 years of experience in Property & Casualty (P&C) Insurance
  • Multilingual proficiency in English and French (spoken and written)
  • Experience in:
    • Policy Administration
    • Policy Servicing
    • Insurance Operations
  • Ability to interpret:
    • Insurance Policies
    • Endorsements
    • Policy Documentation
  • Strong proficiency in:
    • Microsoft Excel
    • MS Office/Productivity Tools
  • Excellent communication and stakeholder management skills
  • Ability to work accurately in a process-driven environment

Good-to-Have Skills

  • Knowledge of the Canadian Property & Casualty Insurance Market
  • Experience with Guidewire PolicyCenter or similar Policy Administration Systems
  • Understanding of insurance compliance and regulatory requirements
  • Proficiency in Microsoft Office applications

Key Responsibilities

  • Add, modify, delete, and validate policy data for successful migration into the target Policy Administration Platform.
  • Compare source system records with target system data and perform necessary corrections.
  • Validate:
    • Policy information
    • Endorsements
    • Coverages
    • Limits
    • Deductibles
    • Other policy attributes
  • Investigate and resolve policy conversion exceptions and errors.
  • Monitor policy conversion queues and take corrective action on failed/errored policies.
  • Support policy renewals by ensuring timely completion of policy conversion activities.
  • Perform quality assurance checks and validation activities according to established QA frameworks.
  • Ensure data accuracy, completeness, and compliance with client requirements.
  • Document exceptions, risks, and issues identified during conversion activities.
  • Participate in:
    • Audits
    • Performance reviews
    • Quality management programs
  • Maintain daily production and progress reports.
  • Track and report KPIs and SLA performance metrics.
  • Collaborate with stakeholders to resolve policy-related queries and escalations.

Essential Skills

  • Property & Casualty (P&C) Insurance
  • Microsoft Excel
  • Communication
  • Teamwork

Desirable Skills

  • Guidewire PolicyCenter
  • Canadian P&C Insurance Market Knowledge
  • Insurance Compliance & Regulatory Knowledge
  • Microsoft Office Suite

Primary Keywords

  • Property & Casualty Insurance
  • Policy Administration
  • Policy Servicing
  • Insurance Operations
  • Microsoft Excel
  • Guidewire PolicyCenter
  • Policy Conversion
  • Policy Validation
  • Endorsements
  • Coverages
  • Deductibles
  • Insurance Compliance
  • Quality Assurance
  • KPI
  • SLA
  • English
  • French
  • Stakeholder Management
  • Canadian P&C Insurance





Requirements
60-70

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Bilingual Property & Casualty Insurance Policy Administration Specialist • Markham, ON, ca

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