Security Systems Manager

Overview

Company Overview: We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full‑time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Job Title: Security Systems Manager

Location: North York, ON

Pay-Rate: $28.00 to $30.50 per hour

Shift: Monday to Friday, 0800-1630

The Security Systems Manager, Canada, reports directly to the Manager, Security Systems North America. Primary focus of this role is ensuring all Security Systems, Security Hardware, and applications are operational, serviced, and tested as required by the business in the Canadian Region.

Job Responsibilities/Department Description

• Management of Security Service and equipment repair for all Canadian sites.
• Management and technical support of the Security Access Control Systems.
• Management of Security Systems Alarms.
• Canadian Security System installation and maintenance technical.
• Security Project Management for new and on‑going application and hardware projects.
• Support for North America‑Security related applications within Canadian region.
• Develop collaborative relationships with client's site department heads to foster alignment, improve understanding, speed of delivery and productivity.
• Assist in the development and implementation of Standard Operating Procedures for staff.
• Assist in the development and implementation of application training for security staff.
• Contribute to the development and implementation of security solutions throughout North America.
• Interact with end users and customers to determine user requirements and functional specifications as it relates to implementing new security applications and systems.
• Evaluate and monitor Security equipment to ensure all systems and hardware are operational and preventative maintenance is performed.
• Proactively review active alarm and system performances to ensure effectiveness.

Principle Accountabilities

• Accountability for the quality and performance results of the systems in the production environment.
• Timely response to requests for support from Tier 1 with special attention for urgent issues.
• Utilize existing systems while monitoring technological changes and recommending technological enhancements as appropriate.

Associated Activities Include

• Additional duties and responsibilities as required.
• Assist with Security Operations and procedures as it applies to Security Technology Solutions.

Requirements

• Legally authorized to work Full‑Time hours in Canada.
• Must have a valid Ontario Security License.
• Standard CPR or willing to obtain one (reimbursement will be provided).
• Due to site requirements in pharmaceutical, individuals will be required to provide proof of vaccination for the following:
• Diphtheria
• Pertussis
• Tetanus
• Flu
• Provincial coverage for vaccinations. Additional fees will be covered by Allied Universal that are associated with the vaccination process.

Qualifications & Personal Skills

• Five (5) years related experience or an BS/BA and Three (3) years related experience in security systems management program delivery in a challenging, fast‑paced corporate environment, preferably for a large, multinational corporation.
• Analytical and strategic thinking skills required.
• Ability to successfully work on complex issues where analysis of situations or data requires an in‑depth knowledge of the company.
• Requires deep understanding of how their area of responsibility relates to other areas and the business overall.
• Strong interpersonnel skills and the ability to supervise and coordinate security vendor activities.

Preferred Qualifications

• Experience working with the following security system technologies:
• Honeywell ProWatch
• Exacqvision
• Access Sentry
• SureView
• Key Watcher
• Technical knowledge of key business tools; ability to analyze complex problems, generate multi‑dimensional solutions; strong knowledge of security, political and law enforcement issues that directly affect or impact people, information and products.
• Excellent written and communication skills; ability to interact with senior management effectively.
• Organizational ability and time management skills.

Professional Skills

• Decision making skills necessary to establish priorities based on resolution time, business impact, etc.
• Analytical and problem solving skills necessary to troubleshoot escalated issues and their closure with a minimum down time.
• Excellent communication skills necessary to interact with end users and internal and external interdepartmental customers.

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID: 2026-1633228

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