Senior Enterprise Applications Support Engineer (EDI/MFT)

Job Description

What is the Opportunity?

Join SEAS (Shared Enterprise Application Services) team as a Senior Enterprise Applications Support Engineer (EDI/MFT), to manage, support, and optimize our enterprise file transmission and B2B integration platforms. The ideal candidate will have strong technical expertise in Seeburger Business Integration Suite (BIS), managed file transfer (MFT), and EDI/B2B communications to ensure reliable, secure data exchange between internal systems and external trading partners.

What Will You Do?

• Platform Management & Support Ensure 99.9%+ uptime of the Seeburger BIS platform (MFT, EDI, API Gateway) through daily monitoring, troubleshooting, issue resolution, and preventive root cause analysis.
• Trading Partner Management Onboard and maintain external partners by configuring communication protocols (AS2, SFTP, FTPS, HTTP/S), managing certificates, resolving transmission issues, and documenting specifications.
• System Configuration & Development Design and maintain the technical infrastructure through message mapping, workflow automation, custom scripting (JavaScript, BeanShell, PowerShell), adapter configuration, and data validation.
• Security & Compliance Manage SSL/TLS certificates, ensure regulatory compliance (PCI-DSS, HIPAA, GDPR), implement encryption, conduct security audits, and respond to incidents.
• Monitoring & Optimization Set up monitoring dashboards, analyze system performance, tune configurations, generate reports, and resolve bottlenecks to maximize efficiency.
• Documentation & Process Improvement Create runbooks and SOPs, maintain change logs, identify automation opportunities, and contribute to knowledge sharing across teams.
• Collaboration & Project Support Partner with cross-functional teams on platform upgrades, migrations, disaster recovery planning, and vendor coordination while mentoring junior team members.

What do you need to succeed

Must Have

• Bachelor’s degree in computer science, IT, or related field (or 5+ years of equivalent hands-on experience).
• You're proficient in scripting languages (PowerShell, Python), SQL, and have solid knowledge of networking and security fundamentals (TCP/IP, SSL/TLS, firewalls).
• 2+ years of proven experience managing file transfer (MFT) platforms or B2B/EDI integration solutions. You're fluent in industry standards (X12, EDIFACT) and protocols (AS2, SFTP), and you understand the nuances of secure data exchange.
• You combine strong analytical and troubleshooting abilities with the rare skill of explaining complex technical concepts in plain language.
• You thrive in cross-functional collaboration and bridge the gap between technical and business teams.

Nice-to-Have

• Experience building complex, intelligent workflows using Python, JavaScript, or PowerShell
• Comfortable with AWS/Azure environments and modern API architectures (SOAP, REST)
• Certifications or expertise in security frameworks (PCI-DSS, GDPR, CISSP, CompTIA Security+) that demonstrate your commitment to data protection

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

#LI-Post

#TECH PJ

Job Skills

Critical Thinking, Disruptive Innovations, Emerging Technologies, Group Problem Solving, IT Systems Integration, Operating Systems (OS), Product Development Design, Software Integration Engineering, System Applications, Teamwork

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-10

Application Deadline:

2026-08-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.