Salesforce Quality Engineer

Position Description:

This role is hybrid and requires the successful candidate to work from our downtown Toronto office and/or the client site a minimum of three days per week, subject to change based on business or client requirements.

We are seeking a detail-oriented Salesforce QA Engineer to join our team and support the successful delivery of Salesforce initiatives. The ideal candidate will have strong experience in end-to-end testing of Salesforce implementations, with a particular focus on integration testing and validating complex system interactions. The successful candidate will work collaboratively with business stakeholders, developers, and cross-functional teams to ensure the delivery of high-quality, secure, and reliable solutions.

Your future duties and responsibilities:

• Perform end-to-end testing for Salesforce implementations, with a strong emphasis on integration testing.
• Validate data flows and system interactions between Salesforce and external applications, including Salesforce-to-Salesforce integrations using Salesforce Connector.
• Design, develop, execute, and maintain comprehensive test plans, test cases, and test scripts.
• Test and validate functionality within Salesforce, with particular focus on the Leads and Opportunities modules to ensure data integrity and business process accuracy.
• Identify, document, prioritize, and track defects through to resolution while collaborating with development teams.
• Partner closely with business stakeholders, developers, business analysts, and other cross-functional teams to understand requirements and ensure comprehensive test coverage.
• Ensure quality standards, security requirements, and testing best practices are adhered to throughout the software development lifecycle.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance testing processes and overall product quality.
• Support test automation initiatives where applicable.

Required qualifications to be successful in this role:

• Proven experience in end-to-end testing of Salesforce applications.
• Strong experience with Salesforce integration testing and validation of data flows across interconnected systems.
• Hands-on experience testing Salesforce-to-Salesforce integrations using Salesforce Connector.
• Solid understanding of Salesforce CRM, particularly the Leads and Opportunities modules.
• Experience creating and executing test plans, test cases, and test scripts.
• Strong analytical, problem-solving, and defect management skills.
• Excellent communication and collaboration skills, with the ability to work effectively across technical and business teams.
• A strong understanding of software testing methodologies, SDLC, and QA best practices.
Nice to Have
• Experience with test automation tools such as AccelQ, Selenium, or Playwright.
• Experience in the Wealth Management or broader Financial Services domain.
• Experience working in Agile delivery environments.

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $65,–$,. This role is an existing vacancy."

#LI-GS!

Use of the term ‘engineering’ in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices engineering or possesses the requisite license as prescribed by the applicable provincial or territorial engineering regulator. We are seeking individuals with expertise in IT engineering-related functions, but licensure from an engineering regulator is not a prerequisite for this position. Engineering is a regulated profession in Canada which is restricted in terms of use of titles and designation.

Skills:

• Communication
• Financial Services
• Playwright
• Salesforce CRM
• Test environments