Infrastructure Automation Engineer, Vice President

Citi - Fixed Income Technology is seeking a highly motivated and experienced Infrastructure Automation Engineer to drive productivity through application development knowledge and build robust tools and automation for manual infrastructure tasks. This role is based in Pune, India.

The Lead Engineer will play a pivotal role in transforming traditional infrastructure management into a scalable, automated, and code-driven process. This involves collaborating closely with development teams, integrating with Citi infrastructure, QA, SA, DBA, and Production support to embed Infrastructure as Code (IaC) principles. The Infrastructure Automation Engineer will be responsible for automating infrastructure activities including server provisioning, software installation and configuration, OS and software lifecycle management (EOVS remediation), and environment setup. The candidate will champion the provisioning and configuration of new infrastructure requests for multiple applications through IaC, as well as leverage automation for troubleshooting application setup and deployment configurations. The ideal candidate will have strong communication skills to engage with diverse application stakeholders, coordinate multiple initiatives concurrently, and possess a keen ability for deep-dive investigations to deliver results.

Key Responsibilities:

• IaC Development: Design, develop, and implement automation for repetitive infrastructure tasks such as server builds, software installation/upgrades, database patching, and operating system patching using Infrastructure as Code (IaC) tools (, Terraform, Ansible, CloudFormation), alongside Shell and Python scripting.
• Automated Application Environment Setup: Automate the setup and configuration of application frameworks and middleware, including but not limited to IBM WebSphere, WebLogic, Tomcat, WMQ, and other messaging services, ensuring seamless connectivity with upstream and downstream systems.
• Strategic Planning & Problem Solving: Create comprehensive project plans, perform thorough impact analyses, and proactively identify and resolve high-impact infrastructure problems through automated solutions to restore services efficiently.
• Root Cause Analysis: Drive Root Cause Analysis (RCA) post service restoration, implementing automated preventative measures and permanent solutions.
• Infrastructure Design: Review application requirements, define infrastructure-as-code specifications, and continuously examine and update infrastructure processes and procedures to align with automation best practices.
• Network & Security Fundamentals: Possess a strong understanding of Virtual IP, Load Balancers, and Firewalls, integrating network configuration into automated deployments.
• Technical Leadership: Provide technical and strategic direction, acting as an advisor and coach to junior engineers in infrastructure automation and IaC methodologies.
• CI/CD Integration: Implement and maintain Continuous Integration/Continuous Delivery (CI/CD) pipelines for infrastructure changes, ensuring automated, reliable, and consistent deployments.
• Unix/Linux Automation: Leverage extensive hands-on Unix/Linux experience for automating application environment setups, debugging complex issues, and developing robust automation scripts.
• Architectural Contributions: Contribute to technical direction and strategic decisions by preparing, discussing, and implementing strategic automated solutions to proactively prevent recurring issues.
• Autonomy & Ownership: Operate effectively with a limited level of direct supervision, taking ownership of automation initiatives from conception to deployment.
• Stakeholder Engagement: Act as a Subject Matter Expert (SME) to senior stakeholders and team members, articulating complex technical concepts clearly.
• Cross-Functional Coordination: Coordinate infrastructure automation activities with Solution Architects, System Administrators, and other solution teams.
• Change Management: Comfortable working with Service Now change management processes, seeking opportunities to integrate automation for streamlined approvals and deployments.
• Documentation & Standards: Develop and maintain comprehensive documentation for automated infrastructure processes, playbooks, and guidelines.

Technical Expertise:

• Proficiency in designing, writing, debugging, and automating tasks using Unix/Shell scripting, Python scripting, and IaC tools such as Ansible, Terraform, and CloudFormation.
• Mandatory knowledge of Red Hat OpenShift to support environment setup, pipeline configuration, and troubleshoot issues related to deployments, routes, and certificates.
• Strong understanding of network architecture, including Virtual IP/Wide IP, Load Balancing, and Always-on design and setup.
• Proven experience in automating platform migration and upgrade activities, including OS and Database migration for Unix and Windows environments.
• Working knowledge of Certificates, SSL, Connectivity, and Firewall rules in an automated deployment context.

Good to Have Expertise:

• Experience with migrating legacy applications to Cloud technologies (, Kubernetes, OpenShift, AWS, Azure, GCP) using IaC principles.
• Experience in building and consuming APIs for infrastructure automation.
• Working knowledge of CI/CD tools like Jenkins, GitLab CI, Azure DevOps, or Udeploy for infrastructure pipelines.
• Expertise in designing SQL databases, writing SQL scripts and procedures, and familiarity with BI Tools.
• Working experience with CyberArk and AIM Integration for secrets management in automated workflows.

Qualifications:

• 10-14 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement through automation.
• Ability to communicate complex technical concepts effectively to both technical and non-technical audiences.
• Ability to work collaboratively with virtual and in-person teams, and perform effectively under pressure or tight deadlines.
• Experience in a Financial Services or large complex and/or global environment preferred.
• Effective written and verbal communication skills.
• Effective analytic/diagnostic skills.

Education:

• Bachelor’s/University degree or equivalent experience.
• This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Infrastructure

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$120, - $170,

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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