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GURUS Solutions
Business Analyst (SAASCRMERP)GURUS Solutions • Montreal, Quebec, Canada
Business Analyst (SAASCRMERP)

Business Analyst (SAASCRMERP)

GURUS Solutions • Montreal, Quebec, Canada
24 days ago
Job type
  • Full-time
Job description

CompanyOverview

JoinGURUSSolutionsNorthAmericasleading5-StarNetSuitePartner.Forover20years we have been bringing businesses to the cloud by guiding them through complex ERP transformations. We dont just implement software; we scale businesses. We are looking for an energetic curious and tech-passionate Junior Business Analyst to join our Montreal delivery team and grow alongside industry experts.

RoleOverview&Mindset

As a Business Analyst in ERP implementation you are the strategic bridge between our clients operational realities and cloud technology. Possessing a strong client-facing mindset you love engaging with people driving conversations and guiding teams through business process improvements and system changes with empathy clarity and simplified communication.

We seek a self-starter who is naturally curious someone who constantly strives to understand the why behind a business workflow to uncover optimization opportunities rather than just executing on the what. You are highly coachable welcome constructive feedback as a tool for personal growth and thrive as an active team player in a collaborative environment.

KeyResponsibilities

  • BusinessAnalysis&Workshops: Leadandfacilitatediscoveryworkshopstogathercomprehensiveclientrequirementsandmapcurrent business processes.
  • ProcessImprovement&Optimization: Analyzeclientoperationalworkflowsidentifysystemicinefficienciesanddesignoptimized processes aligned with industry best practices.
  • SoftwareConfiguration:TranslateimprovedandvalidatedworkflowsintofunctionalsystemdesignsandconfigurationswithintheNetSuiteplatform.
  • Testing&UserAcceptance(UAT):PrepareandguideclientsthroughUserAcceptanceTesting(UAT)scriptstoensuretheoptimizedoperationallogicflowsperfectly.
  • Go-LiveInvolvement:Playanactiveroleduringhigh-stakesdeploymentphases(Go-Live)toensureasmoothoperationaltransition.
  • ClientTraining&Enablement:ConductengagingtrainingsessionsforclientSubjectMatterExperts(SMEs)andend-userscreatingcleardocumentationtosolidifythenewworkflows.
  • Post-Go-LiveSupport:Provideproactivefunctionalsupportandhypercaretoclientsduringtheoperationalstabilizationphaseimmediatelyfollowingdeployment.

Requirements&Qualifications

  • SaaSExperience(CoreRequirement): 2 years of experience in business analysis in software implementations within the SaaS ecosystem (ERP CRM HRIS or related solutions).
  • Client-Facing&ProcessMindset(CoreRequirement):Provenclient-facingbackgroundwithanaturalabilitytoanalyzedocumentandimprovebusinessprocesses.
  • Bilingualism(CoreRequirement):FlawlessverbalandwrittencommunicationskillsinbothFrenchandEnglish(essentialforhandlingourbilingualNorthAmericanclientbase).
  • Education:UniversitydegreeinBusinessAdministration(OperationsManagementMIS)InformationTechnologyorarelatedfield.

Nice-to-Haves:

  • Foundationalknowledgeofcorporateaccounting:Generalunderstandingofstandardfinancialworkflows(GeneralLedger/GLAccountsPayable/APAccountsReceivable/AR).
  • Direct exposure to NetSuite or other mainstream cloud systems (Odoo Sage Dynamics Salesforce ADP etc.).
  • Experiencedraftingprocessworkflowsusingmappingtools(LucidchartVisio).

Logistics

  • Permanentfull-timeposition(40hours/week).
  • HybridModel:3days/weekin-officeatourMontrealoffice(nearSauvémetrostation).

*ThispositionrequiresproficiencyinalanguageotherthanFrenchduetothefactthat75%ofourclientsoperateinEnglish


Required Experience:

IC


Employment Type : Full Time
Experience: years
Vacancy: 1
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Business Analyst (SAASCRMERP) • Montreal, Quebec, Canada

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