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Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Global Engineering Operations & Process Management to our team.
Reporting to the Senior Global Engineering Director the Global Engineering Operations & Process Management is accountable for defining and driving engineering governance, KPIs, portfolio visibility, capacity planning frameworks, and standardized processes and tools. It enables data-driven decision-making, alignment across regions, and improved execution outcomes across all engineering functions.
What a typical day looks like:
Defines and continuously improves how engineering operates across the organization
Establishes standard operating rhythms, governance forums, and execution frameworks
Owns the engineering KPI framework (e.g. on-time design delivery, change volume, cycle time, rework)
Develops and maintains dashboards, scorecards, and reporting for leadership
Defines and enforces engineering governance including stage gates, design reviews, and change control
Drives structured, data-driven decision-making across engineering programs.
Establishes and manages engineering portfolio visibility across all active programs.
Defines and enables prioritization frameworks, providing structured insight to support leadership decision making.
Provides executive-level insight and analysis to support portfolio trade-offs, prioritization, and strategic decision-making.
Develops and implements capacity planning and resource management methodologies
Provides visibility of demand vs capacity across engineering teams
Owns engineering processes, standards, and best practices across the organization.
Drives adoption of systems, tools, and digital workflows that improve efficiency and traceability
Identifies systemic inefficiencies, bottlenecks, and areas for improvement
Leads cross-functional initiatives to improve cycle time, reduce rework, and increase predictability
Embeds Lean / continuous improvement methodologies into engineering ways of working
Partners with Engineering, PMO, Operations, Manufacturing, Supply Chain, and Quality functions
Drives alignment across teams to ensure effective execution and delivery outcomes.
The experience we’re looking to add to our team,
Bachelor’s degree in engineering or related technical field
8–12+ years’ experience in engineering, engineering operations, or technical programme leadership.
Demonstrated experience improving engineering processes, governance, or performance at scale.
Experience working in complex, cross-functional environments including manufacturing and operations.
Lean / Six Sigma certification preferred.
EC37
Job Category
Design, Process & Technology EngineeringRequired Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Global Engineering Operations & Process Management • Vaughan, ON, Canada
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