Data Processing Analyst

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team.

Title: Publishing Analyst (Data Processing Analyst)

Location: Ottawa (Training will be conducted in our office, and the individual will be required to come in as needed.)

Compensation: $40,000 - $50,000 CAD annually-Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation. This position is non-exempt and eligible for overtime pay in accordance with applicable laws and business needs.

Mission:

The Publishing Analyst (Data Processing Analyst) plays a critical role in ensuring the accuracy, compliance, and timely publication of ocean transportation tariff data that our customers rely on to conduct global trade. This position exists to support the continued growth of Descartes’ Ocean Transportation Rate Management and Publishing Services by maintaining high-quality, regulation-compliant tariff filings that reflect customers’ true business intent and meet Federal Maritime Commission (FMC) requirements.
By converting complex shipment information into Descartes’ proprietary systems, the Publishing Analyst helps ocean carriers, 3PLs, shippers, and intermediaries confidently fulfill FMC and STB automated tariff filing requirements.

Key Outcomes

• Accurate and timely publication of ocean tariffs and service contracts in compliance with FMC regulations
• High data integrity that reflects customers’ intended commercial agreements
• Responsive and professional customer support related to tariff filings and regulatory questions
• Consistent collaboration and quality control within the publishing team

Primary Responsibilities

• Convert, enter, and maintain ocean transportation tariff data within Descartes’ proprietary Rate Master application
• Process tariff updates in strict accordance with Federal Maritime Commission (FMC)/Surface Transportation Board (STB) regulations and internal quality standards
• Review and validate data to ensure it accurately reflects customer business intent
• Provide customers with filing confirmations and respond to inquiries regarding published tariffs
• Assist customers with questions related to FMC regulations, tariff filings, and system functionality
• Perform peer reviews and authorize updates completed by other team members to ensure accuracy and compliance
• Maintain organized electronic and general office records
• Support team deadlines and assist with workload fluctuations, including overtime when required

Required Qualifications
• Associate degree (2-year) or equivalent combination of education and relevant experience
• Strong attention to detail with the ability to manage time-sensitive and compliance-driven work
• Proficiency with PCs and Microsoft Office tools, including Word, Excel, and Outlook
• Solid analytical, clerical, and organizational skills
• Strong verbal and written communication skills
• Ability to work effectively in a team-oriented environment
• Ability to work under pressure and meet strict regulatory deadlines
• Basic knowledge of world geography

Preferred Qualifications

• Experience working with regulated data, publishing, logistics, transportation, or trade compliance
• Prior exposure to tariffs, contracts, or regulatory filing environments

Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.

Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we're all in this together.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish).
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.