Warehouse Supervisor

Job Description

RSSW is seeking a dynamic and engaging Warehouse Supervisor to oversee the operations of two warehouses located in the Québec City area. Reporting to the Regional Director of Operations, the successful candidate will supervise a team of 10 to 20 employees depending on the time of year and ensure the achievement of performance, health and safety, quality, and customer service objectives.

Main Responsibilities

Operations Management

• Oversee daily receiving, warehousing, order picking, shipping, and delivery activities.
• Coordinate operations between both warehouses to optimize efficiency and productivity.
• Ensure established service levels and delivery timelines are met.

Team Management

• Supervise, coach, and develop a team of 10 to 20 employees.
• Foster a positive, safe, and collaborative work environment.
• Conduct performance follow-ups, evaluations, and development plans.
• Plan workforce requirements according to seasonal fluctuations.
• Participate in recruiting, onboarding, and training employees.
• Act as a coach for employees and team leads to promote autonomy and accountability.

Continuous Improvement and Optimization

• Initiate and actively participate in projects aimed at optimizing operations, reducing costs, and improving quality.
• Use key performance indicators (KPIs) to monitor and improve results.
• Develop and maintain standardized work procedures.
• Promote a culture of continuous improvement and operational excellence.

Health and Safety

• Ensure compliance with occupational health and safety policies and procedures.
• Conduct regular inspections and implement necessary corrective actions.
• Participate in incident and accident investigations and analyses.
• Promote best practices in workplace safety and prevention.

Administrative and Technology Management

• Proactively monitor operational and health & safety performance indicators.
• Prepare reports required by management.
• Collaborate with other departments to ensure an excellent customer experience.
• Participate in the preparation and monitoring of the operational budget.
• Optimize the use of integrated logistics systems.

Qualifications

• College diploma (DEC) or bachelor's degree in Operations and Logistics Management, or equivalent education and experience in a related field.
• Minimum of 3 to 5 years of experience in warehouse, distribution, or logistics supervision.
• Experience managing personnel.
• Strong knowledge of warehousing, inventory management, and distribution operations.
• Proficiency with computer applications and logistics management systems (ERP, WMS, TMS).
• Bilingualism (French/English – intermediate to advanced level) required due to the organization's nationwide operations and the need for effective communication across regions.

Desired Competencies

• Strong people leadership and team engagement skills.
• Results-driven with a customer service focus.
• Excellent analytical and problem-solving abilities.
• Continuous improvement mindset.
• Strong organizational and prioritization skills.
• Excellent communication skills.
• Self-motivated, detail-oriented, and proactive.

Additional Information

Our employees are important to us. That is why we are committed to offering working conditions and benefits that reflect their contribution.

Schedule

• 40-hour work week

Comprehensive Benefits Package

• Group insurance tailored to your needs
• Group RRSP with employer contributions
• Dialogue telemedicine service
• Health spending account
• Wellness account ($300 to $700 for sports activities, wellness, personal development, etc.)
• Employee Assistance Program (EAP)
• Company-provided laptop and cellphone
• Excellent discounts on wheels and accessories
• Annual corporate clothing allowance

Career Development

• Training and development programs
• Advance your career with RSSW in an environment where growth opportunities match your ambitions.
• Employee referral program (up to $1,000 reward)

Life at Work

• Very active social club

And much more!

About Unimax

Founded in 1979 and headquartered in Boucherville, Québec, we are now a leading force in tire distribution across Canada.

Through our three divisions — Point S, Distribution Stox, and RSSW — along with a strong network of distribution centres and more than 1,300 points of sale nationwide, we provide our customers with national coverage and fast, efficient service.

Thanks to our partnerships with the industry's leading manufacturers, we offer a comprehensive range of products tailored to a diverse customer base, serving all segments from passenger vehicles to industrial, agricultural, and commercial markets.

As a growing organization, we continue to expand our presence through innovation, network growth, and strategic acquisitions.

At Unimax, we place both our customers and employees at the heart of everything we do. We value collaboration, expertise, and talent development in a dynamic environment where everyone can make a meaningful contribution to our collective success.

Looking to make a real impact? Join us and become part of the Unimax journey.