Talent.com
Zoomcar
Service Delivery Management in SOCaaSZoomcar • Burnaby, Metro Vancouver Regional District, Canada
Service Delivery Management in SOCaaS

Service Delivery Management in SOCaaS

Zoomcar • Burnaby, Metro Vancouver Regional District, Canada
22 days ago
Job type
  • Full-time
Job description
Become a Contract Service Delivery Manager with Fortinet, focusing on SOCaaS operations. Lead customer interactions and enhance service delivery with strong management skills. As a Service Delivery Manager, you’ll work within the Security Operations as-a-Service (SOCaaS) team. Your primary responsibility is customer management, including delivering proactive service improvements and managing project escalations. You will also ensure effective communication across teams and maintain documentation for better customer service quality. Key Responsibilities: • Oversee onboarding processes for SOCaaS clients • Hold regular meetings to evaluate service delivery outcomes • Manage service requests till resolution and escalate when necessary • Liaise with internal teams regarding project-related issues • Document processes and workflow improvements for customer benefits Requirements: • 3+ years in service management or related field • Strong background in project management and reporting • Familiarity with information security standards and frameworks • Preferred experience with Fortinet solutions • Degree in Information Technology or related discipline Enhance customer engagement, lead service improvements, and ensure effective project management as a part of Fortinet's dedicated team. #J-18808-Ljbffr
Create a job alert for this search

Service Delivery Management in SOCaaS • Burnaby, Metro Vancouver Regional District, Canada

Similar jobs

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingSquamish, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Senior TM for Service Solutions

OLYMPUS EUROPA SE & CO. KGSurrey, Metro Vancouver Regional District, CA
Full-time

Grow your career with KeyMed as a Senior Territory Manager focused on service solutions in the Olympus Medical Service Business Unit.Connect with healthcare providers to drive sales and foster rela... Show more

 • Promoted

Hospitality Service Manager — Lead, Mentor, Grow

Cactus Club CafeDelta, Metro Vancouver Regional District, CA
Full-time

A leading company in the food and beverage sector is looking for a Service Manager for the Scott Road location.This role is perfect for an experienced hospitality professional eager to foster a hig... Show more

 • Promoted

Fortinet Service Delivery Manager Position

Fortinet, Inc.Burnaby
Full-time

Become a Service Delivery Manager at Fortinet and drive the success of SOCaaS implementations.This role focuses on enhancing customer experiences through effective service delivery and issue resolu... Show more

 • Promoted

Digital Systems Manager for EV Operations

Foreseeson Technologyrichmond, metro vancouver regional district, Canada
Full-time

Join Foreseeson Technology Inc.Digital Systems Manager and play a key role in enhancing software systems for electric vehicle charging and energy management.Your leadership will guide innovative pr... Show more

 • Promoted

Appliance Delivery Specialist at Trail Appliances

Trail Appliances Ltd.Delta, Metro Vancouver Regional District, CA
Full-time

Be an Appliance Delivery Specialist at Trail Appliances and elevate our customer service with every delivery! This role offers a physically engaging work environment while bringing joy to customers... Show more

 • Promoted

Field Account Manager: Client Relationships & Service Delivery

City WideVancouver, Metro Vancouver Regional District, CA
Full-time

A leading building maintenance firm in Metro Vancouver is seeking an Account Representative / Account Manager to manage and grow client accounts.The role involves building strong relationships with... Show more

 • Promoted

Program Management Position in Health Services

Pacific Coast Community ResourcesSurrey, Metro Vancouver Regional District, CA
Full-time

Take on a rewarding Program Management position with Pacific Coast Community Resources, where you will directly impact diverse individuals' lives throughout BC.Focus on inclusive community living.T... Show more

 • Promoted

Service Leader: Build, Mentor & Grow a Dynamic Team

LOCAL Public EateryVancouver, Metro Vancouver Regional District, CA
Full-time

A vibrant hospitality venue in Metro Vancouver is seeking a Service Leader to mentor and lead a dynamic team while creating memorable experiences for guests.This role involves attracting and retain... Show more

 • Promoted

Service Delivery Management in SOCaaS

ZoomcarBurnaby, British Columbia, Canada
Full-time

Become a Contract Service Delivery Manager with Fortinet, focusing on SOCaaS operations.Lead customer interactions and enhance service delivery with strong management skills.As a Service Delivery M... Show more

 • Promoted

Delivery Solutions Architect

United States Digital Space LLCvancouver, metro vancouver regional district, Canada
Full-time

At the company, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the company Data Intelligence Platform.As a Delivery Solutions Architect (DSA),... Show more

 • Promoted

Technology Service Delivery Manager at Arc'teryx

Arc’teryx groupNorth Vancouver, Metro Vancouver Regional District, CA
Full-time

Shape the future of technology support at Arc'teryx as the Technology Operations Manager for Service Desk.Ensure premium service delivery for L1 and L2 support across the organization.Based in Nort... Show more

 • Promoted

Supporter Services Development Manager

Compassion CanadaVancouver, Metro Vancouver Regional District, CA
Full-time

Supporter Services Development Manager.Be among the first 25 applicants.Supporter Services Development Manager.Direct message the job poster from Compassion Canada.Human Resource Management, Recrui... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausSquamish, BC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Senior Technical PM: Client Delivery & SaaS Integration

DataVisorVancouver, Metro Vancouver Regional District, CA
Full-time

A leading technology firm based in Vancouver is seeking a highly skilled technical Project Manager.This role involves managing client communications and delivery schedules while designing and imple... Show more

 • Promoted

Service Manager

Leavitt MachinerySurrey, Metro Vancouver Regional District, CA
Full-time

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America.With an entrepreneurial spirit, mission‑driven approach, and customer‑focused mindset, Leavi... Show more

 • Promoted

WSO Mentor

Wall Street OasisVancouver, Metro Vancouver Regional District, CA
Part-time

Be among the first 25 applicants.Wall Street Oasis (WSO) | Mentorship Program.Mentors | 1+ Million Students | Global Reach Are you an experienced professional with a background ininvestment banking... Show more

 • Promoted

On-Site Food Services Management Role

Charleys Philly SteaksSurrey, Metro Vancouver Regional District, CA
Full-time

Elevate your career as a Food Services Manager managing day-to-day operations on-site.Oversee staff, monitor revenues, and enhance customer satisfaction in this vital role.We are seeking an energet... Show more

 • Promoted

CCaaS Program Delivery Manager, TELUS Digital

TELUS DigitalVancouver, Metro Vancouver Regional District, CA
Full-time

Accelerate your career at TELUS Digital as a CCaaS Program Delivery Manager, offering remote or hybrid work options.Lead the charge in delivering innovative contact center technologies to clients.A... Show more

 • Promoted

Remote MSP Delivery Director — Lead High-Impact IT Ops

S3 Technologies Inc.Vancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A renowned IT services provider in Montreal seeks a Director of Managed Services Delivery to oversee the performance of managed IT services.This pivotal role involves supervising technical support ... Show more