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S.i. Systems
Senior Agile Project Manager, ServiceNow to support the evolution and scaling of a ServiceNowS.i. Systems • Ottawa
Senior Agile Project Manager, ServiceNow to support the evolution and scaling of a ServiceNow

Senior Agile Project Manager, ServiceNow to support the evolution and scaling of a ServiceNow

S.i. Systems • Ottawa
10 days ago
Job type
  • Full-time
Job description

Our public sector client is seeking a Senior Agile Project Manager, ServiceNow to support the evolution and scaling of a ServiceNow platform operating model using Agile delivery practices, ServiceNow, and Azure DevOps

Join a large-scale ServiceNow platform initiative within a public sector financial organization supporting platform evolution and operational scaling. This role partners with Product Owners, platform leadership, operations teams, and external delivery partners to improve Agile delivery practices, governance, financial management, planning processes, and operational excellence. The position supports medium-sized objectives through Agile ceremonies, Big Room Planning, delivery metrics, executive reporting, and financial tracking activities across the ServiceNow platform team.

Contract, Ottawa, Montreal, or Vancouver - Hybrid 2x/week on site

Must Haves

  • 10-15 years in Agile Project Management including risk management, dependency management, capacity planning, and budget management
  • 5-10 years managing teams in a ServiceNow environment
  • Leadership of Agile ceremonies, Kanban flow, and Big Room Planning
  • ServiceNow, Azure DevOps, PowerBI, Planview, and Excel for delivery planning, reporting, and financial tracking
  • Reliability Status clearance eligibility

Nice to Have

  • Experience in financial industry or insurance products and services
  • Bilingual in English and French

Responsibilities

  • Design, document, implement, and improve the ServiceNow agile operating model and team lifecycle
  • Lead Agile ceremonies and facilitate collaboration, problem-solving, and conflict resolution
  • Define and maintain delivery metrics, performance indicators, and reporting standards
  • Lead quarterly Big Room Planning sessions
  • Produce monthly executive delivery reports covering risks, issues, dependencies, delivery progress, capacity metrics, and roadmap status
  • Track expenditures and update timesheets and expense forecasts in Planview and Excel
  • Support procurement activities with Product Owners and leadership


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Senior Agile Project Manager, ServiceNow to support the evolution and scaling of a ServiceNow platform operating model using Agile delivery practices, ServiceNow, and Azure DevOps • Ottawa

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