Senior Creative Designer

Location: Hybrid - Corporate Offices located in Toronto, Kitchener and Sault Ste. Marie (no specific required days in office)

Are you a community‑minded person that’s passionate about investing locally and giving back to your community? Do you like working with other awesome and like‑minded people toward a common goal?

Here at Your Neighbourhood Credit Union (YNCU), we are all about putting our money where our mouth is and keeping our dollars local and investing back into our members, staff, and community; and we are looking for people like you to join our team.

The Role

The Senior Creative and Multimedia Designer at YNCU is responsible for oversight of the brand and visual identity of YNCU. The role responsibilities include digital‑first creative elements, social media content, motion graphics, as well as omni‑channel marketing materials and scalable designs that extend into the branch experience, translating complex financial concepts into engaging visual stories. This role requires advanced proficiency of the Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere) and a strong portfolio demonstrating on‑brand, and thoughtful, information and data‑informed, high‑quality design.

• Reports to Manager, Performance Marketing to provide innovative and brand consistent design for multimedia and omni‑channel delivery that supports organizational brand awareness, growth and retention objectives, internal culture, and overall brand strategy.
• Is the brand evangelist and gatekeeper for YNCU’s visual identity and brand guidelines, balancing brand consistency with continuous brand improvement and evolution.
• Create visual solutions that demonstrate deep audience understanding through simple but stunning design utilizing latest design principles and technologies.
• Present creative logic, design framework, brainstorm and mock‑up design ideas with cross‑functional teams to deliver high‑quality products and design that align to business objectives.
• Deliver constant improvements to YNCU’s visual identity and graphics based on latest best practices and trends.
• Plan concepts by studying data, information and materials. Stay updated on latest industry trends on graphic design and development techniques by attending design workshops; reviewing professional publications; participating in professional societies.
• Review graphic work and prepare creative for final production and maintain proper file organization for archives and audit.
• Manage and maintain the team’s image library assets and brand guidelines tool kit.

This position is for an existing vacancy within our team.

What we are looking for:

• Post‑secondary diploma or degree in Graphic/Multimedia Design or a related program, or an equivalent combination of education and experience
• Current knowledge of marketing practices and strategies, including use of social media
• Understanding of CASL and AODA compliance requirements
• Strong knowledge of financial services industry
• Must have a valid Ontario driver’s licence and reliable available vehicle
• Must be bondable

Why work at YNCU?

YNCU employees get to be a part of the growing credit union movement and help us get the word out on why banking locally is so important. We’re your friendly, helpful, and financially savvy neighbour who provides tailored financial services to our members, supports small businesses, creates local jobs, and gives back to causes that matter. Through our Good Neighbours Employee Volunteer Program and Monthly Staff Donation Draws, we even let you choose the causes we donate to and support. YNCU is recognized for the following:

• B Corp Certified
• Competitive Compensation, Incentive Programs and Benefits
• 7% matching pension
• Benefits are 100% paid for by YNCU
• Wellness Initiatives including our Employee and Family Assistance Program, premium membership for Calm, Consult+, and LIFT Virtual Fitness
• Training and Development Opportunities
• Community Sponsored Events Employee and paid Volunteer opportunities
• Opportunities to get involved with fun and meaningful committees
• Free banking account
• Discounted Employee Rates

Salary range: $65,000-70,000

The compensation offered to the successful applicant for this role will be determined by the candidate’s relevant skills and experience and internal equity. More information about our total rewards package will be available during the hiring process.

To be considered for this opportunity please apply at https://careers.yncu.com/senior-creative-and-multimedia-designer.

YNCU strives to be a diverse workplace reflective of the communities that we live in. We are committed to a diverse workforce and invite everyone to apply. YNCU makes hiring decisions solely on qualifications, merit, and business needs at the time.

YNCU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.

Your Neighbourhood Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process. Please contact Human Resources at careers@yncu.com.

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