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The Byng Group
Field Operations CoordinatorThe Byng Group • Halifax, NS, Canada
Field Operations Coordinator

Field Operations Coordinator

The Byng Group • Halifax, NS, Canada
8 days ago
Job type
  • Temporary
Job description

Position Summary

The Field Operations Coordinator (6 months contract) provides day-to-day administrative support for trade recruiting activities, workforce scheduling, timecard/payroll tracking and general office operations. This role acts as a central point of contact for field staff and tradespeople, ensuring smooth coordination between recruiting, scheduling, and operations.


Key Responsibilities


Customer Service

  • Serve as the first point of contact for customer inquiries by phone and email, providing professional and timely support.
  • Coordinate and schedule customer appointments, pre-inspections, and follow-up visits with project managers and field teams.
  • Communicate project updates, appointment confirmations, delays, and schedule changes to customers.
  • Respond to customer questions and concerns, escalating complex issues to the appropriate Project Manager or Operations team when required.
  • Maintain accurate records of customer interactions, requests and resolutions.


Trade Recruiting Support

  • Post job openings for tradespeople/skilled labour and screen incoming applications
  • Coordinate interview scheduling between candidates and PM’s.
  • Maintain candidate tracking sheets/records
  • Support onboarding paperwork for new hires (certifications, tickets, safety training records)


Scheduling

  • Build and maintain daily/weekly schedules for tradespeople across job sites
  • Communicate schedule changes to crews, project managers and clients
  • Track availability, time-off requests and shift coverage gaps
  • Coordinate with project managers on staffing needs
  • Coordinate and book pre inspects with clients


Timecard and Task Tracking

  • Collect, review, and reconcile timecards from field staff
  • Flag discrepancies (overtime, incomplete entries) before payroll submission
  • Maintain task/project tracking logs (assignments, completion status, follow-ups)
  • Generate basic reports on hours worked, attendance, and task status


General Administrative Support

  • Answer phones, emails and general inquiries
  • Maintain filing systems (digital and physical) for HR, safety and project documents
  • Order office/site supplies as needed
  • Support other administrative tasks as assigned (data entry, correspondence, meeting coordination)


Qualifications

  • High school diploma required; post-secondary in business admin or HR an asset
  • 2–3 years' experience in an administrative or coordinator role (construction/trades industry experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable with scheduling software, spreadsheets (Excel/Google Sheets), and basic HR/payroll systems
  • Good communication skills, will interact regularly with tradespeople, supervisors and candidates
  • Ability to multitask and prioritize in a fast-paced environment


Core Competencies

  • Organization and time management
  • Communication (written and verbal)
  • Discretion/confidentiality (handling personnel and payroll info)
  • Problem-solving under time pressure

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Field Operations Coordinator • Halifax, NS, Canada

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