Facility Technician

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

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What you will do:

• Customer Service Responds to customer needs, inquiries and requirements in a professional, prompt, respectful and courteous manner always.
• Performance Requirements Diligently responds to work orders, work assignments and other work requests in a timely manner consistent with the response and rectification times outlined in the Facility Maintenance Services Agreement (“FMSA”), or as otherwise directed by management.
• Teamwork Works together with other maintenance staff, management, Hospital staff and contractors, as and when required, in a cooperative, efficient and respectful manner to complete assigned work Safety Performs all duties in a safe, diligent and careful manner, and in strict compliance with Company and Site-Specific occupational health and safety policies, rules and requirements Housekeeping and Clean-Up. Ensures that all work areas are kept clean and tidy at all times in a manner consistent with good housekeeping practices.
• General Maintenance Performs maintenance, inspection and repair work on all facilities and systems within the scope of work defined by the Facility Maintenance Services Agreement (“FMSA”), as and when required, directed or assigned, consistent with his or her skills, abilities and training

How you will do it

• Receive, update, and complete assigned preventative and demand maintenance works orders within the CMMS (Computerized Maintenance Management System) “QFM”
• Respond to and rectify assigned tasks in general facility services, equipment repair, HVAC, plumbing, electrical, painting, and carpentry
• Source, plan, and organize required tools and materials for day-to-day tasks and projects
• Use building prints, schematics, and other available documents while troubleshooting system failures and work requests
• Working knowledge of building systems with an ability to operate a variety of hand tools and machines
• Performs all work in accordance with established safety procedures and complies with all company policies
• Accurately maintains/completes all equipment logbooks and maintenance records as required - Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded, and escalated, and that related documentations are maintained.
• Participates in and assists with facility-related project work.
• Works with subcontractors on equipment repair, preventative maintenance, and calibration.
• Recommends spare parts and supply purchases for facility equipment
• Other duties as required

What we look for

Required

• Completion of a two-year technical degree or equivalent plus 2 years of experience in a Facility Maintenance environment. Willing to consider other combinations of experience and qualifications
• Working and operating knowledge of building systems, troubleshooting, repair and replacement
• Strong verbal and written communication skills. Ability to work independently on tasks and as part of a team
• Working and operating knowledge of computers as well as Microsoft Office suite (Outlook, word, excel)
• Must be physically able to perform basic maintenance tasks to the highest caliber, which includes the ability to: climb ladders, operate machinery, lift heavy objects weighing up to 50 lbs., etc.
• Must be able to work varying shifts (including night shifts), weekends, and holidays on a rotational shift schedule.
• Regularly scheduled evening and weekend work and 12 hours shift work may be required
• Requires a good understanding of mechanical and electrical systems in a large facility
• Must be able to read and interpret blueprints and schematics
• Must have good communication skills (verbally, written); must be able to speak and write in English..
• Working knowledge of computers and handheld devices
• Positive, professional disposition towards work and willingness to cooperate with co-workers and supervisors and to contribute to a project team.
• Strong client-service orientation along with a high sense of urgency
• Ability to succeed in a team-oriented environment under very dynamic (changing) conditions
• Ability to maintain confidentiality of JCCLP and client related business activities Supervision and Direction - Reports to the Operations Manager(s) on duty
• Receives and follows work direction and assignments from Central Dispatch Services (CDS) and designated Lead Hands
• Strong organizational and time management skills
• This is a unionized position. Successful candidates must be willing to join the union as a condition of employment and comply with the terms of the applicable collective bargaining agreement.

Preferred

• Experience working in a healthcare setting is an asset
• Metasys knowledge is an asset
• Education in Building Environment Systems I and II is an asset
• Experience with Life Safety systems (fire panels, duress stations) is an asset

Pay Range: $35.07 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools,
including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.