Talent.com
Ritchie Bros.
Collections Account Manager- 12 Month Contract - Bilingual (French/English Speaking)Ritchie Bros. • Burnaby, Metro Vancouver Regional District, Canada
Collections Account Manager- 12 Month Contract - Bilingual (French/English Speaking)

Collections Account Manager- 12 Month Contract - Bilingual (French/English Speaking)

Ritchie Bros. • Burnaby, Metro Vancouver Regional District, Canada
24 days ago
Job type
  • Temporary
Job description

About Us

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

About The Team

As a global company, our corporate teams support billions of dollars in equipment sales every year.

About the team - Corporate

In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives. Every day your work will make a difference in the way we run our business and in the way customers interact with us.

Job Description

The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.

Responsibilities

  • Responsible for the early-stage collections on majority commercial and some consumer accounts
  • Prioritizes collections of accounts within team
  • Identifies process gaps and recommends solutions for improvements
  • Problem solves a solution for early defaults and collapses and presents to management
  • Responsible for reducing the collapse rate
  • Track and report (excel and qualitative feedback) on work queue results
  • Controls the negotiation with customers on payment timelines, partial payments, default fees, etc
  • Responsible for operational issues
  • Performs other duties as assigned

Qualifications

  • 5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios
  • Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement
  • Strong communication skills – listening to customers and understanding their situation
  • Excellent phone etiquette
  • Strong written communication through email
  • Excellent questioning and probing skills
  • Bilingual (French Speaking)
#J-18808-Ljbffr
Create a job alert for this search

Collections Account Manager- 12 Month Contract - Bilingual (French/English Speaking) • Burnaby, Metro Vancouver Regional District, Canada

Similar jobs

Collections Account Manager- 12 Month Contract - Bilingual (French/English Speaking)

Ritchie Bros.Burnaby, Metro Vancouver Regional District, CA
Temporary

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicle... Show more

 • Promoted

Manager, Collections & Recoveries At Koho

Portage Ventures GP Inc.Vancouver, Canada
Full-time

Take charge of KOHO's collections strategy as the Collections & Recoveries Manager.Focus on innovative customer care practices while driving recovery and retention strategies.We are looking... Show more

 • Promoted

Remote Credit & Collections Specialist – Grow & Impact

Willson International LimitedVancouver, Metro Vancouver Regional District, Canada
Remote
Full-time

A Customs Brokerage and Third-Party Logistics firm is seeking a Credit Collections Specialist in Toronto.You will be responsible for evaluating credit limits and collecting outstanding receivables.... Show more

 • Promoted

Account Manager

Transoft Solutions Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

Do you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of i... Show more

 • Promoted

Bilingual Client Account Manager Role

FairygodbossVancouver, Metro Vancouver Regional District, CA
Full-time

Morgan as a Client Account Manager, focusing on bilingual service for assets management clients.This role emphasizes strong interpersonal skills and investment knowledge.Your responsibilities will ... Show more

 • Promoted

Bilingual Account Manager - Eastern Canada

Batory Foods IncVancouver, Metro Vancouver Regional District, CA
Full-time

Account Manager responsibilities include maintaining business at current accounts and driving new business development for current and target accounts as well as developing long‑term relationships,... Show more

 • Promoted

Growth-Focused Account Manager

MQ Referrals OnlyVancouver, Metro Vancouver Regional District, CA
Full-time

Become a Growth-Focused Account Manager in the Payments sector.Harness your expertise in relationship-building to drive customer satisfaction and boost revenue through upselling and cross-selling i... Show more

 • Promoted

Bilingual Customer Success Manager (EN/FR)

TELUS HealthVancouver, Metro Vancouver Regional District, CA
Full-time

A leading health and well-being provider in Montreal is seeking a Customer Success Manager to build trusted partnerships with clients and improve employee engagement through wellness solutions.The ... Show more

 • Promoted

Billing and Collections Coordinator

BC Legal Management AssociationWest Vancouver, Metro Vancouver Regional District, CA
Full-time +1

Location 885 West Georgia #900, Vancouver, Canada.Clark Wilson LLP is a leading, innovative law firm in British Columbia.For over 100 years, we’ve proudly advised clients on a comprehensive range o... Show more

 • Promoted

Account Manager (6 Month FTC)

Dept Holding B.V.Vancouver, Metro Vancouver Regional District, CA
Temporary

This is a 6 month fixed term employee contract initially, with a likelihood of extension.DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster.Operating at... Show more

 • Promoted

Remote Debt Collection Specialist

No Accent CallersVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Get AI-powered advice on this job and more exclusive features.Job Title: Remote Debt Collection Specialis.Compensation: $3,000/month + Performance Bonuses.No Accent Callers – A high-performance cal... Show more

 • Promoted

Billing & Accounts Associate – Invoicing & Collections

Work From HomeVancouver, Metro Vancouver Regional District, CA
Full-time

A remote billing services company in Montreal is seeking a Billing Representative to manage invoicing, collection, and customer service tasks.The role involves validating deliveries, processing pay... Show more

 • Promoted

B2B Account Manager at Versapay

VersapayVancouver, Metro Vancouver Regional District, CA
Full-time

Join Versapay as a B2B Account Manager and redefine the way businesses handle accounts receivable.Utilize your fintech expertise to enhance client relationships and drive revenue growth.In this rol... Show more

 • Promoted

Account Manager

SeequentVancouver, Metro Vancouver Regional District, CA
Temporary

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.We build world-leading technology that is at the forefront of Earth sciences,... Show more

 • Promoted

Account Manager

EZ2 Automate Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

In this role, you will be reporting to the operations manager, and help support dealership clients with warranty claim submissions, audits, and issue resolution while working closely with internal ... Show more

 • Promoted

Remote Project Manager: Collections Experience Lead

Iris Software Inc.Vancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading financial services provider is looking for a Project Manager (Collections Experience) for a remote, long-term contract.The ideal candidate will have strong technical project management sk... Show more

 • Promoted

Account Manager

MonksVancouver, Metro Vancouver Regional District, CA
Full-time

Monks has established itself as one of the premier digital solution partners in the world.We provide global services to top agencies and Fortune 1000 end brands from our offices in Toronto, Vancouv... Show more

 • Promoted

Account Manager

JobberVancouver, Metro Vancouver Regional District, CA
Full-time

Are you a person that thrives on empowering small businesses? Then Jobber might be the place for you! We’re looking for an Manager to be part of our Sales department.Jobber exists to help people in... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausSquamish, BC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote Accounts Payable Manager – Lead Team (Contract)

Rubicon PathVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A financial services company is seeking an Account Payable Manager for a remote contract role in Toronto.The ideal candidate will have experience managing an accounts payable team, processing daily... Show more