a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Role: IVR Test Engineer
Location: Downtown Toronto, Canada
Type: Fulltime
Hybrid: (3 days office, 2 days remote)
Contributes to the overall success of the QA - COAT Delivery Center - Agility & Assurance team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team s business strategies and objectives. Ensures all activities conducted are in compliant with governing regulations, internal policies, and procedures.
- Excellent technical skills in IVR (3-5+ years of hands-on work experience).
- 4-5+ years of proven work experience as a QA Test Analyst.
- Strong knowledge of software QA methodologies, best practices, tools and processes.
- Experience in writing clear, concise, and comprehensive test plansstrategies and test cases.
- Experience with writing simple or complex SQL queries for data validation.
- Hands-on experience with both white box and black box testing.
- Experience working in an Agile/Scrum/Kanban development process.
- Experience with performance and/or security testing is a plus.
- Demonstrable, practical hands-on experience using ConfluenceJIRAXRAY
- Strong communication skills in English and a demonstrated ability to resolve escalated issues effectively.
- Ability to deal with ambiguity in a fast-paced environment while managing multiple competing priorities.
- Results focused innovator, passionate about the success of the team, team player.
Education / Experience / Other Information (include only those that are specific to the role)
- A degree in computer science, IT Business/Management or engineering related discipline is desirable,
- 3-5+ years of demonstrable, practical hands-on experience as a QA Test Analyst
The pay range for this role is CAD $60,000- $70,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.