Contract Support

Are you an administrative professional with a passion for problem-solving and an eye for detail? We are seeking a dedicated Contract Support Administrator to join our client's dynamic team in Burlington, Ontario. This position is perfect for someone who thrives in a fast-paced environment and enjoys balancing heavier clerical and administrative tasks with active problem-solving.

As a Contract Support Administrator, you will manage the essential administrative flows that keep our client’s operations running smoothly. Our partner relies heavily on structured processes, and your day-to-day duties will require interacting with external parties, managing busy system queues, and updating key information. Since our client specializes in financial services for the construction sector, having prior experience or exposure to high-volume clerical environments, commercial leasing, or credit processing will help you hit the ground running. You will navigate cyclical workloads, staying highly organized during busier seasons and remaining proactive during quieter operational lulls.

Advantages
• Competitive compensation of $24.00 to $25.00 per hour, paid weekly.
• An initial 12-month contract with a globally recognized leader in construction-related financial services.
• Convenient office location in Burlington, Ontario, with access to great local amenities.
• Opportunities to develop highly sought-after skills in corporate compliance, AML, and corporate credit workflows.
• A supportive and collaborative team culture that values continuous learning and professional development.

Responsibilities
• Managing the account modifications centralized email inbox promptly and accurately.
• Initiating process workflows, including sending credit applications to external business parties.
• Sending officer certificates and identity verification (IDV) requests to clients.
• Initiating the Anti-Money Laundering (AML) verification process for new and modified accounts.
• Developing and updating general department training materials and user documentation.
• Creating Salesforce cases whenever an existing customer requests an account modification.
• Organizing and maintaining electronic files, ensuring all compliance documentation is securely stored.
• Cooperating with credit and operations teams to resolve system bottlenecks and documentation delays.

Qualifications
• A minimum of 1 to 2 years of experience in a clerical, administrative, or operational support role, preferably within financial services, banking, or leasing.
• Proven capability of working in environments with high-volume administrative tasks.
• Experience managing shared email inboxes and handling structured customer queues.
• A post-secondary degree in business administration, finance, or a related field is preferred.
• Demonstrated proficiency with MS Office Suite (specifically Excel, Word, and Outlook).
• Comfort using enterprise software systems (such as CRM or ERP platforms)

Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting, and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.