Stantec is looking for a detail-oriented and proactive Accounts Receivable Representative to join our accounting team. The position reports to the Accounts Receivable Representative Team Lead and involves collaborating with internal and external clients to collect outstanding payments and address billing inquiries.
Key Responsibilities
- Perform collections on defaulted accounts according to corporate policies.
- Coordinate payment arrangements with debtors based on the corporate collections policy.
- Prepare and manage account correspondence (overdue, final, ad‑hoc notices).
- Respond to client inquiries regarding invoices while applying a tactful, customer‑focused approach to collections.
- Resolve cash application issues by working with other Financial Services staff.
- Work with Stantec’s Project Managers and Project Accountants to address issues promptly.
- Partner with Financial Managers and Operations to strategize specific collection issues.
- Develop well‑defined plans to resolve collection issues promptly.
- Verify initial client setup information or changes to ensure accurate billing details and prevent duplicate entries.
- Implement appropriate collection strategies in collaboration with other stakeholders.
- Identify process improvement opportunities and report them to the ARRL.
- Assist with audit client invoicing confirmations.
- Ensure all assigned functions comply with approved policies, key controls, and standard practices.
- Perform other related duties as assigned.
Capabilities & Credentials
- Previous experience with AR practices gained through experience and/or education.
- Moderate to advanced expertise in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Adobe Reader/Writer.
- Excellent problem‑solving abilities.
- Effective customer service and communication skills (written and oral).
- Strong attention to detail and organizational skills.
- Ability to build and foster positive working relationships.
- Adaptability and openness to change.
- Independent work capability with a proactive approach.
- Skill in identifying potential financial implications and mitigating risks.
- Oracle experience is considered an asset.
- Bilingual (English/French preferred).
Education & Experience
- High School Diploma with 2–3 years of Financial Customer Service experience or an equivalent combination of post‑secondary education and experience.
- Architecture and Engineering industry experience in a professional services environment is preferred.
- Effective communication, ability to work under pressure, and strong time‑management skills are essential.
Benefits Summary
Regular full-time and part‑time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health‑care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax‑free savings account, life and accidental death & dismemberment (AD&D) insurance, short‑term/long‑term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off. Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax‑free savings account. Benefits may differ for union positions.
Pay Range
Locations in Lower Mainland - BC, GTA & Ottawa Ontario: $47,800.00 — $64,600.00 Annually. Final compensation is based on individual education, qualifications, experience, and work location. Certain roles are bonus eligible.
Typical office environment: working with computers and remaining sedentary for long periods of time.
Title: Accounts Receivable Representative
Job Posting: 17/06/2026
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