Facilities Manager

The Vancouver Lawn Tennis & Badminton Club (“the Club”) is the city’s premier racquets, fitness, and social Club. Located just a few minutes from downtown, the Club offers exceptional tennis, badminton, squash, fitness and aquatics programming for over 4,000 members, along with a variety of social events with upscale-casual dining in 3 restaurants.

We have an exciting opportunity to join our team as Facilities Manager.

Position Summary

The Facilities Manager is responsible for the day-to-day upkeep, safety, and operational readiness of the Vancouver Lawn Tennis & Badminton Club's clubhouse, grounds infrastructure, and mechanical systems. This role ensures the Club's facilities consistently meet the high standards expected by Members and Guests, while managing preventive maintenance programs, capital project support, contractor relationships, and a small internal maintenance team. The successful candidate combines hands-on technical skill with strong organizational and interpersonal abilities, reflecting the professionalism expected in a member-focused private club environment.

Salary: $70,000 to $90,000 per annum based on previous experience.

Key Responsibilities

• Oversee daily maintenance operations for the clubhouse, pro shop, fitness centre, F&B venues, and associated support buildings, ensuring a consistently well-maintained and safe environment for members, guests, and staff.
• Develop and manage a preventive maintenance program covering HVAC, plumbing, electrical, life safety, and building envelope systems, minimizing unplanned downtime and equipment failure.
• Respond promptly to maintenance requests and emergencies (e.g., water leaks, power outages, HVAC failures), diagnosing issues and determining whether to resolve in-house or escalate to specialized contractors.
• Recruit, schedule, train, and supervise unionized facilities and custodial staff; set performance expectations and conduct regular reviews.
• Source, vet, and manage relationships with external contractors and trades (electrical, mechanical, plumbing, elevator, life safety, landscaping) including obtaining quotes and overseeing work quality.
• Maintain compliance with WorkSafeBC regulations, fire and life safety codes, and municipal bylaws; maintain accurate records of inspections, certifications, and permits.
• Manage the facilities department's operating budget, including tracking expenditures, sourcing cost-effective suppliers, and providing input on the annual capital plan.
• Support planning and execution of capital improvement projects, renovations, and equipment replacements in coordination with the General Manager and Board/Committees as required.
• Maintain inventory of maintenance supplies, tools, and equipment, and manage relationships with suppliers to ensure timely procurement.
• Coordinate seasonal readiness activities, including preparation of courts, grounds-adjacent infrastructure, and building systems for changing weather conditions.
• Participate in emergency preparedness planning and act as a key contact for after-hours facility emergencies.
• Uphold the Club's service culture by interacting professionally and discreetly with members, understanding the elevated expectations of a private club setting.
• Chairs the Occupational Health & Safety Committee and leads health and safety initiatives at the Club, ensures emergency procedures are up to date.
• 5+ years of progressive experience in facilities or building maintenance management, ideally within a hospitality, private club, hotel, or similar member/guest-facing environment.
• Trade certification or technical training in a relevant discipline (e.g., building maintenance, electrical, HVAC, plumbing) is strongly preferred; equivalent combination of experience and training will be considered.
• Demonstrated experience supervising staff and coordinating external contractors in a unionized environment.
• Working knowledge of building codes, WorkSafeBC requirements, and fire/life safety regulations applicable in British Columbia.
• Experience managing budgets and vendor relationships.
• Strong negotiation skills – ability to maintain and negotiate third party service contracts.
• Proficiency with basic computer applications (email, scheduling, work order or CMMS software, Microsoft Office/365) for maintenance tracking and reporting.
• Valid BC driver's license.
• Strong problem-solving skills with the ability to prioritize competing demands in a fast-paced environment.
• Excellent communication and interpersonal skills, with a professional, service-oriented approach to working with members, staff, and leadership.
• Adaptability – manages and adjusts time and approach to best meet the needs of the Club and team.

Physical Requirements & Working Conditions

• Ability to lift up to 50 lbs, climb ladders, and work in confined spaces, at heights, and in varied indoor/outdoor conditions.
• Availability to respond to occasional after-hours or weekend emergencies.
• Comfortable working around active club operations, including member and guest areas, with discretion and courtesy at all times.

What the Club Offers

• Competitive salary commensurate with experience.
• Benefits package which includes medical, dental, life insurance, etc. and matching RRSP contributions
• Employee Meal privileges
• Parking
• A collegial, high-standards, work environment at one of the region's premier private athletic clubs.

Important that all applicants applying have valid work authorization for Canada at the time of applying.

We thank all applicants for their interest, however, only those shortlisted will be contacted for an interview. No recruiting agency phone calls please.