Manager, Sustainability Transformation

Description

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The Manager, Sustainability Transformation will help advance transformation across the Enterprise Sustainability team by accelerating AI adoption, strengthening sustainability capability, and building scalable education and knowledge-sharing practices. A key part of the role will be leading AI enablement: embedding AI into core workflows, identifying high-value opportunities, building adoption and accountability mechanisms, and demonstrating measurable impact. The role will also support targeted sustainability education for colleagues, senior leaders, and priority stakeholders, helping them understand and apply sustainability considerations, emerging risks and opportunities, and relevant regulatory or market developments. This role serves as a catalyst for practical change, continuous learning, and capability building.

Key Responsibilities

Drive AI adoption and culture

• Embed AI into core workflows across the Enterprise Sustainability team to improve productivity, consistency, and capacity.

• Champion an AI-first mindset and position AI as a core team capability.

• Establish mechanisms for accountability and adoption.

• Create and sustain a culture of experimentation, curiosity, and continuous learning.

Build team capability and scale knowledge

• Design and deliver structured AI learning programs.

• Formalize an AI experimentation program, including targeted pilots and sprint-based testing.

• Bring external best practices and emerging insights into the team to accelerate capability building.

Identify, prioritize, and advocate for high-value transformation opportunities

• Source, assess, and prioritize AI-enabled and transformation opportunities aligned to team priorities and strategic objectives.

• Develop business cases for investment.

Strengthen sustainability capability through targeted education

• Develop a sustainability education program to help drive strategy forward.

• Support organizational awareness of emerging sustainability risks and opportunities through targeted briefings and expert-led discussions.

Define and communicate transformation value

• Establish and maintain KPIs that demonstrate the impact of AI adoption across the team.

• Measure and communicate outcomes, including efficiency gains, capacity unlocked, and business value enabled.

Stay externally informed

• Monitor emerging AI and sustainability trends and translate them into practical opportunities.

• Identify leading practices that can accelerate AI adoption and business value realization.

Qualifications

Experience

• 5+ years of experience in sustainability, strategy, transformation, innovation, data, learning, or a related field.

• Experience identifying, assessing, and advancing AI-enablement opportunities.

• Experience designing or delivering education, training, or capability-building initiatives for varied audiences.

• Experience leading change, adoption, and learning initiatives.

• Experience creating business cases, measuring impact, defining outcomes, or communicating value creation.

AI and transformation expertise

• Strong understanding of AI, including GenAI, analytics, and practical business applications.

• Experience applying AI tools, such as Copilot, to improve productivity, decision-making, or ways of working.

• Familiarity with AI experimentation, adoption, and change management best practices.

• Ability to translate emerging tools, trends, and stakeholder needs into practical pilots, recommendations, and implementation plans.

Sustainability education and capability building

• Ability to translate complex sustainability topics into clear, relevant, and practical learning experiences.

• Strong understanding of sustainability issues, including emerging risks, opportunities, regulatory developments, and stakeholder expectations.

• Ability to design education roadmaps and evolve learning content based on feedback, emerging developments, and business priorities.

Skills

• Strong strategic thinking, prioritization, and problem-solving skills.

• Excellent communication, facilitation, and stakeholder influence skills.

• Ability to translate complex concepts into clear, practical actions, learning experiences, and business recommendations.

• Ability to define, measure, and communicate outcomes and value.

• Strong collaboration skills and ability to work across teams to align priorities, inputs, and delivery.

Mindset

• Curious, proactive, and outcome-oriented.

• Strong collaborator and change agent.

• Comfortable with ambiguity, experimentation, and evolving priorities.

• Passion for sustainability, innovation, learning, and continuous improvement.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet