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Johnson Service Group
Senior TrainerJohnson Service Group • Edmonton, AB, CA
Senior Trainer

Senior Trainer

Johnson Service Group • Edmonton, AB, CA
3 hours ago
Job type
  • Full-time
  • Quick Apply
Job description
Must Haves:
  • University graduation in a related field (such as Adult Education, Instructional Design, Business Administration or related) plus four (4) years progressively responsible related experience OR diploma in a related field and a minimum six (6) years of progressively responsible work experience; or equivalent as described below. Equivalency: Directly related education or experience considered on the basis of:
    • 1 year of education for 1 year of experience; or
    • 1 year of experience for 1 year of education.
  • 4 years Demonstrated knowledge of training needs analyses and competency development frameworks.
  • 6 years Experience developing and teaching training materials, including developing computer based training modules/training videos.
  • 4 years Experience leading curriculum design projects from inception to completion.
  • 4 years Experience with a variety of learning/training concepts and principles, including knowledge of adult learning techniques.
  • 4 years Professional experience in learning and development.

Nice to Haves:
  • 4 years Experience with MS Office Tools, Learning Management Systems (LMS), and other related training software. For example, need to work with templates and create new templates.
  • 4 years Demonstrated experience with training evaluation methods including formative and summative evaluation approaches.
  • 4 years Experience developing and implementing effective training plans.
  • 4 years Experience developing computer-based training videos using Adobe Captivate or Articulate Storyline or equivalent.
  • 4 years Experience with Digital Adoption Tools (e.g., WalkMe) for creating in-application guidance and support.
  • 4 years Working knowledge of SAP applications

Responsibilities:
  • Lead government-wide 1GX training initiatives by defining role-based training strategies, scope, delivery approach (instructor-led, virtual, blended, self-paced), and success measures aligned to business outcomes.
  • Own end-to-end design, development, and delivery of complex, multi-audience learning solutions, ensuring training materials meet established templates, accessibility considerations, and 1GX standards.
  • Partner with program leadership, business process owners, SMEs, vendors, and the 1GX Change Network to validate learning needs, confirm readiness (content, environments, job aids), and align deployment timing.
  • Establish and enforce training governance including intake/prioritization, review and approval cycles, quality assurance, version control, and maintenance processes to ensure training content remains accurate and current as 1GX processes and releases evolve.
  • Define evaluation and continuous improvement approach (e.g., attendance, learner feedback, knowledge checks, performance insights), analyze themes, and drive prioritized updates to training and supporting materials.
  • Provide coaching and mentorship to junior trainers and contributors, supporting consistent delivery, learner support practices, and high-quality training artifacts.
  • Leverage approved digital, collaboration, and AI-enabled tools to improve content development, delivery, stakeholder engagement, and reporting, in alignment with Government of Alberta policies and standards.
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Senior Trainer • Edmonton, AB, CA

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