Specialist, Operations

Specialist, Operations Toronto, ONT, Canada Be the First to Apply Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The Opportunity

Reporting to the Manager, PI Operational Planning & Analysis, the Specialist is responsible for providing key internal stakeholders with value-added, business performance insights and financial analysis to assist in their decision-making process for managing the day-to-day and long-term business needs of the Personal Insurance business lines.

The analytical support provided by this role enables Senior Leaders within Personal Insurance to understand the impact of their decisions. Articulating and effectively communicating business performance insights and impacts to the business in written and presentation format is a critical part of the role. This role is responsible for identifying any potential problems or risk areas as well as opportunities that business stakeholders may need to be aware of and act on.

What to Expect

• Analyzing monthly/quarterly actuals to plan/forecast and operational data. Identifying the key business performance drivers, reasons for any variances and presenting conclusions.
• Preparing timely and accurate divisional business performance reporting for both internal (Board of Directors, senior management) and external (investors, regulators and auditors) stakeholders.
• Consult with the business stakeholders and cross-divisional leaders to provide specialized financial expertise and insight to help support decisions from senior management team
• Supporting and preparing annual Operational Plan for and quarterly forecast for Personal Insurance and preparing related analysis and reporting
• Creating and maintaining a monthly forecast models to track expectations to Operational Plan and advise on areas of opportunity
• Reviewing existing processes, systems, data and reporting to make recommendations for key improvements and lead to change initiative
• Providing support and/or leading ad hoc projects
• Preparing ad-hoc analysis and reports on a timely manner to all queries from stakeholders, as required

What You Bring

• University degree in Accounting, Business, Finance, Math/Statistics or related program
• Recognized accounting designation (CPA, CA, CMA, CGA) an asset
• 5+ years of relevant, full-time experience in financial management reporting and business performance analysis
• Knowledge and experience with P&C insurance would be an asset
• Advanced MS Excel and PowerPoint knowledge is required. VBA skills would be an asset
• Proven record of analytical expertise and excellent attention to detail
• Superior written and verbal communication/presentation skills and ability to interact with senior executives and other cross-divisional leaders in the organization
• An ability to make well-informed, effective, and timely decisions
• Ability to work in a team or independently with moderate supervision
• Self-motivated and consistently demonstrates an ability to take initiative on any issue

Salary Range: $73,500 - $123,500

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).