CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.
Role Overview:
As a Lead Specialist at CPP Clinics, you will play a pivotal role in converting leads into bookings through outbound calling initiatives. You will be a key member of our team, supporting multiple medspas under the CPP umbrella. This role will involve piloting a centralized customer contact center, collaborating closely with the CRM lead to develop and implement automations, processes, and training strategies. Additionally, you will support patient acquisition and retention efforts, ensuring an exceptional experience for new patients while maintaining operational excellence.
Key Responsibilities:
Qualifications:
Benefits:
Join the CPP Clinics team and play a vital role in delivering exceptional patient experiences and driving business growth through lead conversion and customer engagement. Apply now to become our Lead Specialist!
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Customer Service Representative • Montréal, Quebec, Canada, H3Z 3C1
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