About the Role
:As a Team Lead for Dyson Retail, you will be responsible for creating shopper experiences that defy convention and are unique and new. Your love for technology and design means you will know each Dyson product inside and out and will be the first to learn, share, and inspire your customers through a best in class experience. You must be an enthusiastic champion for the reputation inside and outside Dyson.
This role is a full time opportunity with a competitive hourly rate plus opportunity for a monthly bonus incentive and a one-time clothing allowance.
Key responsibilities include:
Driving key metrics during shift including store sales, conversion and demonstrations
Coaching and training experts and peers
Embracing the Dyson Guest Experience model and consistently provide that experience to our guests
Perform product demos and explain product features to customers
Collaborating with store management to organize marketing and promotional campaigns and to coordinate activities
Ensuring that all Experts adhere to corporate processes and safety standards
Carrying keys and alarm codes; opening and closing the store, disarming and arming alarm system
Overseeing cleaning, maintenance, and deliveries staff outside of regular business hours
Taking an active role in daily operations and supervise daily procedures
Handling managerial tasks when the general and assistant managers are unavailable
Managing bank deposits, balance point of sale drawers and safe
Checking and responding to email and phone messages
About You:
Minimum of 2 years of experience in a customer-facing, retail setting required, with 1 year in a leadership role
Experience working with or in a premium or luxury brand strongly preferred
Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates
Bi-lingual language proficiency is a plus
Ability to understand the Dyson brand and uphold its integrity
Ability to lift, push or pull up to 35 lbs
Ability to stand on your feet for up to eight hours at a time
HS Diploma or GED required
Benefits
At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.
Financial benefits:
· Dyson Matching RSP contributions
· Company Paid Life Insurance and Accidental Death and Dismemberment (AD&D)
· Short-Term and Long-Term Disability
· Employee Referral Program
· Generous Dyson Product Discounts
Lifestyle benefits:
· Competitive Paid Time Off including Floater Holiday, Sick, and Vacation Time
· Generous Maternity Leave Program
· Employee Assistance Program
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Lead Expert • Vancouver Pacific,Canada
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