Partner Success Manager

SOTI is committed to providing its employees with endless possibilities; learning new things working with the latest technologies and making a difference in the world.

Join us at the SOTI Open House for an exclusive behind-the-scenes look at life at SOTI. Meet our hiring managers and team leaders tour our global headquarters and discover exciting opportunities in our Sales organization.

Whether youre exploring your next career move or looking to accelerate your growth this is your chance to connect directly with the people shaping the future of enterprise mobility.

Register here: We Are

At SOTI we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us being visionary is more important than doing things the way theyve always been done.

What Were Looking For

SOTIs growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact offer a unique value and most importantly be part of a winning team.

Whats in it for you

The People - From our humble origins in our founders basement to our industry leading position today SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth continuous innovation and fun.

The Growth - Our environment fosters new ideas fresh perspectives and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - Youll get the chance to work with leading edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams. You will work alongside SOTIs partners which include leading tech giants that will keep you on the cusp of emerging technologies.

Key Job Responsibilities:

• Prepare and send quotes to customers via Salesforce.
• Process orders and invoices accurately and timely
• Support the Account Manager and other sales staff with their daily tasks and responsibilities.
• Support perpetual cloud licenses and ensure a smooth transition for customers.
• Help with support ticket escalations and follow up with customers until resolution.
• Act as an out-of-office back up for the Senior Account Manager and other sales staff
• Coordinate with other departments such as marketing product development and customer service to ensure customer satisfaction and retention.
• Maintain and update customer records and sales data in Salesforce and other CRM tools.
• Generate and analyze sales reports and provide feedback and suggestions for improvement.

Experience youll bring:

• 12-year customer/partner-facing experience
• Previous experience as a Sales Coordinator Sales Assistant or similar role in a SAAS company
• Proficient in Salesforce and other CRM tools
• Excellent communication interpersonal and negotiation skills
• Strong organizational time management and problem-solving skills
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks and deadlines in a fast-paced environment.
• Knowledge of SAAS products and services and industry trends

Replacement Role-- The targeted compensation for this position is $50000 CAD (annual). Final compensation is determined by education experience and internal equity principles.

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If you want to bring your ideas to life apply at SOTI today.

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process such as reviewing resumes screening qualifications and creating interview questions. These tools assist our team only-final hiring decisions are made by people not automation. For privacy-related questions please contact .

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process please notify People & Culture at .

Please note that SOTI does not accept unsolicited resumes from recruiters or employment the absence of a signed Services Agreement with agency/recruiter SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1