Sales Manager, North America (Canada West Coast)

Description

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Reporting to the Regional Manager, the Sales Manager role is responsible for driving revenue generation primarily through the acquisition of new clients within their designated region. In addition, the role will support the growth and expansion of existing strategic accounts, although this will represent a smaller portion of the individual's overall focus and time allocation.

Following Wenco's internal sales process, this person will use their existing industry network, Wenco's market knowledge, and the regional sales strategy to identify, nurture, and close sales opportunities for Wenco's portfolio of products and services. The Sales Manager will collaborate closely with regional operational, technical, and client services teams to ensure alignment between customer needs, business objectives, and Wenco's delivery capabilities.

As an ambassador of Wenco, this individual is expected to act with integrity and professionalism, ensuring the appropriate solutions are recommended to customers while supporting long-term customer success, operational excellence, and sustainable business growth.

Key Deliverables and Responsibilities

Deliver Regional Sales, Profit and Operational Targets

Ensuring best commercial practice is achieved at all times

Achievement of annual sales targets including revenue and pipeline growth

Actively develop, support and deliver initiatives to target competitor products

Collaborate with the broader Wenco business stakeholders to convert a greater proportion of opportunities

Establish and promote trusting relationships with key internal and external customers

Establish a planning process linked to the sales CRM and pipeline schedule where accurate forecasts are maintained

Responsible for building the Wenco brand in the region through the attendance of tradeshows, securing opportunities for co-writing papers, delivering presentations at events, and supporting the Marketing team in identifying media and events to promote the brand

Support the development and expansion of selected existing customer accounts, with primary focus remaining on new business acquisition and market growth

Develop long-term strategic relationships with key mining stakeholders, OEMs, partners, and industry influencers within the region

Coordinate effectively with Client Services, Product Management, Engineering, and Project teams to support customer success and business growth

Continuous Improvement to Customer Service

Promote customer-centric focus, innovation in products, services and ways of interacting with internal customers which add value to the customer and Wenco

Positively influence the customer perception through effective representation of Wenco and related products in the market place

Treat customers with respect, seek customer insight proactively, build relationships of trust with customers and encourage customer focus among all employees and contractors

Manage and resolve customer complaints effectively and in a timely manner

Technical Knowledge

Continually improve self-knowledge of Wenco product and related mining processes

Gather and communicate market and competitor information

Learn and adopt the Miller Heiman sales methodology as promoted by Wenco

Have a clear understanding of how information technology can benefit mines in terms of safety, productivity, maintenance and management.

Experience and Knowledge

5+ years of experience in business development, sales, or account management within the mining or mining services industry

Bachelor of Business Administration with a focus in Finance or Mining or equivalent experience in progressive roles.

Demonstrated success in selling high-end solutions within a mining and industrial environment

Technical background, with experience in engineering, mining, or technology business

Intermediate-level sales related ERP skills

Skills and Abilities

Proven ability to influence cross-functional teams without formal authority

Comfortable presenting to large groups from varied backgrounds

Energetic, enthusiastic, results driven

Strong ability to manage time and priorities

Proven analytical and problem-solving abilities

Strong written and oral communication skills

Understanding of modern business systems

Understanding of the generation and closure of new business

Excellent teamwork skills

Exceptional time management

Highly self-motivated and self-directed, objective oriented

Strong, demonstrated customer focus (internal and external)

Holds current driver's license in relevant region

Travel: Often (30% - 50%)

Base salary of $90, - $,, commensurate with experience and qualifications. In addition to the base salary, this role is eligible to participate in the company's sales incentive compensation plan.