Compliance Supervisor

About the City of Welland

we're continuously rewriting our story. Not because we don't know where we're going, but because we are constantly reaching for new heights, engaging in new approaches, and pursuing what many believe to be unattainable or too ambitious. We're not satisfied with the status quo, and we're certainly not satisfied with doing things a certain way simply because that's how they were done in the past.

We expect our population to increase to over 80,000 in the next 20 years, and serving a diverse, growing community requires strategic thinkers, norm breakers, and passionate civil servants. In Niagara, Welland's growth leads every other municipality, and the City is becoming the region's heartbeat.

So, we invite you to author your chapter and contribute to the overall body of work the City of Welland is creating. At the City of Welland, your ideas are nurtured, your input is invited, a healthy work-life balance is available, and most importantly, your voice will make a difference.

About the Position

Reporting to the Manager of Public Works, the Compliance Supervisor is responsible for the administration, coordination, and oversight of regulatory compliance programs associated with the City's municipal water distribution and wastewater collection systems. The position ensures compliance with all applicable provincial legislation, regulations, approvals, permits, policies, and industry standards, including the Drinking Water Quality Management Standard (DWQMS) and Consolidated Linear Infrastructure (CLI).
The Compliance Supervisor is responsible for monitoring compliance performance, maintaining required documentation and records, coordinating audits and inspections, developing policies and procedures, supporting operational staff, and promoting continuous improvement initiatives to ensure the safe, reliable, and compliant delivery of municipal water and wastewater services.

Duties & Responsibilities

The duties listed are not meant to provide a description of each and every job performed but only those which represent the core functions of the job.
- Administer and maintain the City's water and wastewater compliance programs, plans, procedures, and systems in accordance with applicable legislation, regulations, approvals, permits, licences, and Ministry requirements.
- Monitor compliance with the Safe Drinking Water Act, Ontario Water Resources Act, Environmental Protection Act, DWQMS, Municipal Drinking Water Licences, Drinking Water Works Permits, Environmental Compliance Approvals, and other applicable requirements.
- Develop, implement, review, and update operational procedures, policies, and compliance documentation.
- Coordinate and manage internal and external compliance audits, inspections, and regulatory reviews.
- Liaise with the Ministry of the Environment, Conservation and Parks (MECP), Niagara Region Public Health, conservation authorities, consultants, and other regulatory agencies.
- Ensure all mandatory reporting requirements are completed accurately and within prescribed timelines.
Investigate compliance-related issues and implement corrective and preventative actions as required.
- Track regulatory changes and ensure municipal programs and procedures remain current and compliant.
- Coordinate all required water sampling, testing and reporting in accordance with regulatory requirements.
- Ensure proper required notification of non-compliance and ensure access to all related documentation and records is maintained as per regulations.
- Prepare reports, correspondence, policies, procedures, and recommendations for management.
- Coordinate training and licensing programs, including identifying training plans, managing training records, tracking of licensing and delivery of training related to the water and wastewater system, as required.
- Coordinate and lead the City’s water quality programs, including but not limited to manual and automated flushing points.
- Participate on the Joint Health and Safety Committee and assist with ensuring adherence to the established Health and Safety policies and procedures.
- Other duties as assigned.

What you need to Succeed...

QUALIFICATIONS:
- Ontario Secondary School Diploma, GED or equivalent.
- University Degree or College Diploma in Civil Engineering Technology, Environmental Technology, Water Resources, Municipal Engineering, or a related discipline is preferred.
- Certification or eligibility for certification with OACETT or PEO preferred.
Additional training in quality management systems, environmental compliance, auditing, or regulatory administration is considered an asset.
- Five (5) years of progressively responsible experience in municipal water/wastewater operations, environmental compliance, regulatory administration, or a related field.
- Experience with Drinking Water Quality Management Systems and regulatory audits.
- Supervisory or leadership experience is considered an asset.
- MECP Level 1 Water and MECP Level 1 Wastewater certificate is preferred.
- Certified Internal Auditor training or quality management certification is considered an asset.
- Thorough knowledge of municipal water and wastewater legislation, regulations, approvals, permits, and industry best practices.
- Excellent report writing, record management, and documentation skills with the ability to create SOP’s, technical specifications and work instructions.
- Ability to meet deadlines, function well under pressure and respond to frequently changing demands.
- Demonstrated proficiency in Microsoft Office Suite, compliance management systems, work order systems GIS, document management systems, and database applications.
- Possess a valid Class “G” Ontario Driver’s License with a clean driving record.

Salary and Benefit Information

$97,156 – $113,659 (2026 rates)

Why Choose Welland?

OMERS Pension: Secure your future with an OMERS pension, one of Canada’s largest defined benefit pension plans. To learn more visit /.

Five Wellness days: We understand the importance of mental and physical well-being. That's why we offer five wellness days that can be taken in succession, giving you the opportunity to recharge, rejuvenate, and prioritize self-care when you need it most.

Adaptable and generous benefits package: Your health and happiness matter to us. That's why we offer a flexible and generous benefits package. From medical and dental coverage to additional perks, we've got you covered, ensuring you and your loved ones receive the care and support you deserve.

Flexible work arrangements: We believe in work-life harmony, and that means something different to each of us. Embrace flexibility with our assortment of work arrangements, including hybrid, condensed work weeks, and flexible schedules. Whether you thrive in a traditional office setting or prefer the comfort of your home office, we empower you to tailor your work environment to suit your needs.

Fair-market value salary: We recently conducted a comprehensive compensation review to ensure our pay aligned with current market values and fairly reflected the skills and contributions of our team. This process involved industry benchmarking and employee feedback to maintain competitive and equitable compensation.

How to Apply

Click the "Apply" button below to submit an application which includes a current cover letter and resume.

The City of Welland is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes. In addition, the City of Welland is committed to accommodating persons with disabilities. Should you require any accommodations, we will work to meet your needs.

All applications are held in strict confidence. We thank all applicants for their interest; however, we will only contact those selected for an interview. No phone calls, please.

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and is for employment assessment purposes only.