Sales Operations Specialist

Company Description

Assent is the leading AI native platform for supply chain sustainability and compliance, trusted by complex manufacturers and distributors around the world. Built and backed by experts who have led global compliance programs, our unified platform combines advanced AI, regulatory expertise, and the world’s largest supply chain data network to help organizations reduce risk, lower operational costs, and build trust across every tier of the value chain. From human rights and responsible sourcing to PFAS reporting and Digital Product Passports, Assent transforms regulatory complexity into actionable insights that drive real business outcomes.

With over 900 team members across India, North America, Malaysia, the EU, and Kenya and more than 1,000 customers globally, Assent brings together global perspective and deep domain expertise. Our hybrid work model enables teams to collaborate effectively across regions while staying connected to the communities where they live and work. As a certified B Corporation, we meet rigorous standards of social and environmental performance, transparency, and accountability. This reflects our commitment to building technology that drives business performance while creating long-term value for people and the planet.

People First. Technology Forward.

Our commitment to People, Culture & Community (PCC) is rooted in building a diverse, inclusive, and high-performing team. We recruit and retain team members with a range of backgrounds, experiences, and perspectives, while fostering a culture of belonging where all Assentees are respected, supported, and empowered to contribute.

As we continue to embed AI into how we work, we do so thoughtfully, enhancing human potential, supporting better decision-making, and prioritizing appropriate oversight, privacy, and fairness.

At Assent, we value your privacy and are committed to maintaining transparency in how we handle your personal information. As part of our talent acquisition and management processes, we may use AI technologies to support activities such as resume screening, candidate communication, and talent analytics.

Job Description

Enable smarter selling through systems, insights, and seamless execution

At Assent, we help the world’s most responsible companies build stronger, more transparent supply chains. As we continue to scale, our Sales Operations team plays a mission-critical role in supporting global revenue growth by optimizing systems, streamlining processes, and empowering our go-to-market teams to operate with clarity and confidence.

We're looking for a Sales Operations Specialist to join this team and serve as a trusted partner to our global Sales, Business Development, and Customer Success teams. You’ll work across systems, data, and processes to help us scale effectively—whether you’re managing Salesforce updates, creating quotes, facilitating onboarding, or driving adoption of tools and best practices.

This role is ideal for someone who thrives in a fast-paced environment, has a keen eye for detail, and enjoys working at the intersection of technology, process, and people.

What you’ll do

• Support sales execution – Partner with sellers to ensure opportunities are created, updated, and progressed efficiently in Salesforce.
  

• Manage data integrity – Maintain and enrich Account, Contact, and Opportunity data through both manual updates and automation tools.
  

• Coordinate account and territory changes – Implement account transfers and territory adjustments to reflect org changes and optimize coverage.
  

• Assist with quoting and approvals – Collaborate with Deal Desk and cross-functional approvers to generate quotes and guide deal structure decisions, especially for complex pricing scenarios.
  

• Champion systems and processes – Recommend Salesforce enhancements, submit change requests, and participate in user testing for new features and releases.
  

• Drive onboarding and enablement – Deliver systems training and support for new Sales team members to ensure quick, confident ramp-up.
  

• Contribute to continuous improvement – Maintain SOPs, document best practices, and identify opportunities to streamline workflows across Sales Operations and Deal Desk.
  

• Be a field advocate – Act as a voice of the field in projects and initiatives, ensuring operational changes reflect the needs of sellers and drive impact.
  

• Partner cross-functionally – Collaborate regularly with teams in Marketing, Finance, Legal, EDITS, and Product to ensure alignment across go-to-market processes.

Qualifications

What you bring

• 2+ years of experience in Sales Operations, Sales Support, or a similar function—preferably in a fast-growing B2B SaaS or services environment.
  

• Proficiency with Salesforce and other sales tech tools; hands-on experience with data enrichment or prospecting platforms is a plus.
  

• Strong command of Google Workspace (Docs, Sheets, Slides), especially in working with structured data.
  

• Excellent communication skills—you translate technical concepts into simple, actionable guidance for users and stakeholders.
  

• High attention to detail, with a commitment to data accuracy, process reliability, and quality delivery.
  

• Collaborative mindset—you work well across functions and geographies, building strong internal relationships.
  

• Strong organizational and time-management skills—you can juggle multiple priorities while keeping stakeholders informed.
  

• A growth mindset—you’re coachable, proactive in seeking feedback, and always looking for ways to improve and innovate.
  

• Resilience under pressure—you thrive in a fast-paced environment and can meet tight deadlines during critical sales cycles.

Additional Information

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process,