Business System Analyst

About Us:

Sonepar Canada is an independent family-owned company with global market leadership in the business-to-business distribution of electrical, industrial and safety products and related solutions. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 100+ locations with coverage in 9 provinces.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees.

What’s In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

The main mandate of a Business System Analyst is to test software modifications, analyze the various features of the business system, as well as offer level 2 support.

Responsibilities

• Participate in the development, implementation and execution of business system strategies.
• Create, develop, implement and use application test scripts.
• Perform and document the application tests according to the results.
• Assist the development team in recreating anomalies encountered by customers and during testing.
• Follow up with the development team to ensure that the anomalies found are corrected.
• Assist the team to document the requirements for any changes or new features.
• Perform level 2 customer support.
• Responsible for some configuration of the ERP system.
• Responsible to follow and promote the SDLC of the ERP development team.
• Collaborate effectively with all team member as well as other team.
• Document the different user and administrative features.
• Other duties as required.
  

Requirements

• DEC in computer science, logistics or administration; Business or equivalent work experience acceptable.
• 3 years of experience in Quality Assurance.
• Strong written and verbal communication skills including technical writing skills.
• Must speak fluently and read/write in both English and French.
• Excellent client-facing and internal communication skills.
• Solid organizational and time management skills including attention to details.
• A good understanding of Sales/Distribution in a B2B environment is important.
• Experience with SX/TWL an asset.
• Experience with Epicor Eclipse and/or Rubicon an asset.

Benefits & Perks

• We offer a competitive salary, plus a full set of benefits, including:
• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

More information on Sonepar Canada:

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Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.

Next steps:
We are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.