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Roma Fence
Customer Service RepresentativeRoma Fence • Caledon, Ontario, Canada
Customer Service Representative

Customer Service Representative

Roma Fence • Caledon, Ontario, Canada
9 hours ago
Salary
CA$19.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Roma Fence is looking for a full-time Customer Service Representative. The ideal candidate will have strong customer service skills and problem solving abilities as well as exceptional communications skills.
Working Hours:Monday – Friday, 8:00 am to 5:00 pm / 2 Saturdays per month, 8:00am – 1:00pm (Saturday's only April-November)
Job Description:
  • Inside sales: Generate sales and ensure appropriate materials are given to customers.
  • Respond to customer inquiries and provide follow-up to assure solutions.
  • Handle inquiries from customers through inbound calls and walk ins.
  • Make outbound calls to existing clients to promote selling opportunities.
  • Process billing and payments.
  • Maintain relationships with customers to understand their requirements and develop solution(s) to best meet their needs.
  • Assist with daily administrative work: data entry, filing, copying, etc.
  • Assist with contract administration.
  • Maintain a high level of communication with all internal and external channels.
  • Other duties as assigned.

Requirements:
  • 1-3 years of customer service experience (within a construction environment is an asset).
  • Sales experience is an asset.
  • A friendly and professional phone disposition.
  • Excellent communication, interpersonal and organizational skills.
  • Punctual and reliable.
  • Ability to multi-task and attention to detail.
  • Must have a team-oriented work approach with the ability to work independently.
  • Intermediate computer skills (Word, Excel & Outlook).

The Roma Fence Group of Companies is an equal opportunity employer and values diversity in our workplace. Reasonable accommodation is available upon request throughout our recruitment and selection process.

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    Customer Service Representative • Caledon, Ontario, Canada

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