Senior Project Manager

We’re looking for a Senior Project Manager who thrives in a fast-paced agency environment and knows how to move complex, integrated campaigns from brief to delivery. You’ll be a trusted partner to clients and internal teams, keeping timelines, budgets, resources, and expectations on track. The ideal candidate brings strong organizational skills, sharp communication, and a proactive approach to solving problems before they become roadblocks. Experience leading multi-channel marketing projects, managing scope and budgets, and mentoring junior team members is key. Automotive experience is a bonus.

About us

INNOCEAN Worldwide Canada is an award-winning global marketing and communications company based in Toronto with offices across 16 countries and growing. At Innocean, we believe the future of business belongs to companies and brands that understand how to create memorable customer experiences. We are passionate about creating extraordinary value to our clients, providing bespoke solutions that propel their business forward locally, nationally, and internationally.

Position Summary

We are seeking an experienced Senior Project Manager to join our Account Services team and lead the planning, coordination, and execution of integrated marketing and advertising initiatives. This role serves as a key operational partner to account leadership and is responsible for driving projects from brief through delivery while ensuring timelines, budgets, resources, and client expectations are effectively managed.

The Senior Project Manager will work directly with clients and internal stakeholders to establish project plans, identify risks, align teams, and maintain momentum across multiple concurrent campaigns. The ideal candidate combines exceptional organizational skills with strong communication, leadership, and problem-solving abilities, bringing a proactive approach to managing complex, fast-paced agency environments.

Key Responsibilities

Client & Stakeholder Management

• Serve as a primary day-to-day project management contact for clients and internal stakeholders.
• Lead project kickoffs, status meetings, timeline reviews, and workflow discussions.
• Build trusted relationships with clients through proactive communication, transparency, and accountability.
• Partner closely with Account Services team to align project delivery with client objectives and business priorities.
• Manage client expectations regarding scope, schedules, approvals, and deliverables.

Project Planning & Delivery

• Develop and maintain comprehensive project plans, timelines, workback schedules, and resource forecasts.
• Manage integrated campaigns across creative, strategy, digital, media, social, CRM, experiential, and production teams.
• Ensure projects are delivered on time, within scope, and within budget.
• Establish project milestones, dependencies, and critical paths while proactively identifying risks and mitigation strategies.
• Monitor project health and elevate issues when appropriate.
• Manage project scope, change requests, and project documentation.
• Collaborate with Account Services and Finance teams to monitor project budgets, estimates, and profitability.
• Track hours, burn rates, and resource utilization against approved budgets.
• Identify opportunities to improve project efficiency and agency performance.

Resource & Workflow Management

• Coordinate cross-functional teams and allocate resources according to project priorities and capacity.
• Partner with department leads to balance workloads and optimize team utilization.
• Facilitate collaboration across strategy, creative, media, digital, and production disciplines.
• Ensure teams have clear briefs, timelines, responsibilities, and deliverables.

Process & Operational Excellence

• Champion project management best practices, workflows, and governance standards.
• Improve project tracking, reporting, and operational processes.
• Develop templates, tools, and frameworks that increase efficiency and consistency.

Leadership

• Write and participate in yearly performance reviews.
• Contribute to a culture of curiosity, collaboration, and continuous improvement.

Qualifications & Experiences

• College or University Degree.
• 4+ years of project management experience within an advertising, marketing, creative, or integrated agency environment.
• Proven experience managing complex, multi-channel marketing and advertising campaigns.
• Strong client-facing experience with the ability to lead conversations with senior stakeholders.
• Deep understanding of agency workflows, creative development processes, and campaign execution.
• Experience managing and mentoring junior project managers.
• Experience managing budgets, scopes of work, resource plans, and project profitability.
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent communication, facilitation, negotiation, and conflict-resolution skills.
• Strong organizational skills with exceptional attention to detail.
• Automotive category experience is an asset.
• Proficient with Smart Sheets, Sharepoint and MS Office.

What you’ll love about working at INNOCEAN Canada:

• People-first and Inclusive of all — we’re proud to be recognized by ‘Great Places to Work’ FIVE years in a row and counting - overall, as well as for youth, inclusion, and as a Best Place to Work for Women
• Flexible hybrid work set up (2 days in winter; 3 days in summer) with an awesome space at King Street West for collaboration and team get-togethers
• Generous time off plus an end of year winter break; our people also get extra days off when they reach key work milestones!
• Your Wellbeing is all-important - A Fully employer paid benefits coverage, flex spending wellness account, RRSPs, confidential individual counselling, and paid personal days
• Learning and development fund, and coaching and mentorship in your day‑to‑day to fuel your growth

Additional information:

This is an active, approved role.

Our recruitment team may use AI-assisted tools to help identify and review candidate applications based on job-related requirements and qualifications. All hiring decisions are made by humans.

INNOCEAN Canada is an equal opportunity employer that is committed to diversity, inclusion, and teamwork. We encourage all qualified applicants to inquire below. Any disability‑related needs will be accommodated throughout the recruitment process.

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