Communications and Digital Assistant

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Applicant Guidance & Information

At Queen's, we are committed to helping people achieve their best. Whether you are beginning your career at Queen's or seeking your next opportunity, we are here to support you. Visit our Applicant Resources for guidance on applying, showcasing your skills and experience, and preparing for interviews.

Disclaimer: As part of the application process at Queen's University, our recruitment system uses Artificial Intelligence (AI), as defined under the Ontario Employment Standards Act, to ask job-related questions and confirm eligibility for hire. All final hiring decisions are made using non-AI related processes.

Job Summary

A Brief Overview

The Communications and Digital Assistant is a member of the Vice Principal Research (VPR) portfolio's strategic communications team, working closely with colleagues across VPR and in University Relations to advance the research mission of the university. The incumbent will support VPR's internal and external communications and events initiatives and provide support for the cross-portfolio Research Communications team.

This position coordinates the mass email communications process and ensures that the content meets applicable style guide and accessibility standards. This position provides administrative support, including maintaining the website and mailing lists, in addition to providing support to produce print and electronic communication materials.

Job Description

What you will do

• Coordinates all mass email communications and ensures that the content meets applicable style guide and accessibility standards.

• Provides user support and training for mass email communication system and seeks support when necessary.

• Monitors website pages, updates contacts, and prepares reports.

• Assists with preparing the annual budget by tracking and reconciling expenses.

• Provides support producing print and electronic communication materials.

• Provides administrative support, including maintaining the website and mailing lists.
  

• Runs reports and collects data on performance of the newsletter.

• Other duties as required in support of the department and/or unit.

Required Education

• Two-Year Community College Diploma.
• in communications preferred.

• in marketing preferred.

Required Experience

• More than 1 year and up to and including 2 years of experience.
  Consideration may be given to an equivalent combination of education and experience.
  
  Job Knowledge and RequirementsKnowledge and insight of practical methods, techniques, and work processes that is typically acquired through a combination of technical training and/or work experience.
  
  Provide information that requires technical or administrative explanation or interpretation.
  Attempts to resolve a difficult or challenging interpersonal situation, or overcome resistance to gain cooperation, before referring to others.
  Manage own work effectively and follows through on commitments, using the available resources.
  May distribute work to deliver objectives on time and to the highest standard and help others access resources to support goal achievement.
  Resolve recurring problems and situations using established procedure and guidelines.
  Bring forward problems, obstacles or challenges to work completion in a timely manners so deadlines continue to be met.
  Break down concrete issues into parts and selects best solution from clear alternatives and past practices.
  Acknowledge and respect diverse cultural traditions and beliefs.
  Question attitudes, comments and behaviours which are discriminatory and seeks out appropriate resources to remove these from the workplace.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities.