What You’ll Do:
EDI Operations & Issue Resolution
Monitor and action day-to-day EDI exceptions across key transaction sets (850, 855, 856, 810, 210, 214).
Investigate and resolve ASN, Invoice, and PO failures related to validation rules, mapping issues, ID setup, duplication, or sequencing errors.
Work directly with SPS Commerce, internal IT teams, and trading partners to diagnose and correct issues impacting flow of goods and invoicing.
Manage time-sensitive escalations where EDI issues could delay store deliveries, DC receiving, or payment.
Vendor & Carrier Enablement
Act as a primary EDI point of contact for vendors, 3PLs and carriers during onboarding, testing, and production support.
Coordinate EDI testing and certification activities through SPS Commerce, including production readiness and cutovers.
Support vendors in understanding Canadian Tire / Mark’s / FGL EDI requirements.
Assist with ongoing vendor compliance, including ASN timeliness, structure, and data accuracy.
Cross-Functional Collaboration
Partner closely with Supply Chain, Finance/AP, Merchandising and IT teams.
Translate business issues into clear EDI or data flow problem statements.
Participate in incident reviews, root-cause analysis and post-implementation assessments.
Documentation, Reporting & Continuous Improvement
Maintain documentation related to EDI standards, vendor requirements and procedures.
Support exception reporting, success/error reporting and ad-hoc analysis.
Contribute ideas to improve EDI stability, vendor experience and operational efficiency.
Support project work tied to EDI enhancements and testing strategies.
What You Bring:
2+ years supporting EDI or system-to-system integrations (retail or supply chain preferred).
Working knowledge of EDI transaction sets: 850, 856, 810 (210 a strong asset).
Experience troubleshooting structured data issues.
Strong communication skills and ability to manage high-impact issues.
Experience with SPS Commerce or similar EDI providers is an asset.
Retail supply chain knowledge (PO lifecycle, ASN, invoicing) is an asset.
SQL, reporting or data analysis experience is an asset.
Exposure to vendor onboarding or compliance programs is an asset.
We’re always looking for great talent! In addition to competitive pay, we offer:
Comprehensive benefits and retirement programs
Performance incentives, Continuing Education Programs
Other perks to support your well-being
Career growth opportunities and product discounts
Broadband Salary Range: $53,000 – $88,000.
Our typical hiring range is between $53,000 and $70,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.
This posting represents an existing vacancy within our organization.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.