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Gold's Gym - British Columbia
Team Leader - ManagerGold's Gym - British Columbia • Port Coquitlam, BC, CA
Team Leader - Manager

Team Leader - Manager

Gold's Gym - British Columbia • Port Coquitlam, BC, CA
16 days ago
Salary
CA$20.00 hourly
Job type
  • Full-time
Job description

Morning Team Lead

Gold's Gym BC is looking for a Morning Team Leader join our club team. If you're passionate about fitness, enjoy building relationships, and thrive in a customer service focused environment, we'd love to hear from you.

SHIFT- Early Mornings 8am-330pm weekdays (weekends as needed)*
Must be available: 5 days a week - Full Time 32-40 hours
No extended travel permitted in the first 6 months of employment


Key Responsibilities


  • Greeting and welcoming members and guests into the facility
  • Assist member with account issues and concerns
  • Ensure all member and guests check in processes are followed
  • Ensure accurate completion of POS payments
  • Maintain accurate cash handling and reconciliation
  • Ensure all morning staff arrive on time, in uniform and are completing all early morning tasks.
  • Complete team briefing before peak morning hours, check in with designated leaders.
  • Delegate tasks effectively and monitor completion.
  • Coach staff on customer service and operational standards.
  • Open the facility on time every scheduled shift.
  • Cover opening shifts when scheduled team members are unable to attend scheduled shifts (4:45am Start)
  • Maintain an accurate shift handover for the afternoon/evening team.
  • Respond promptly to management communications.
  • Report operational concerns before they become major issues.
  • Assist Sales Team with touring guests, and potential members.
  • Complete all other assigned clerical and reporting duties.
Qualifications


  • Minimum 1 year of experience in a customer service role.
  • Strong interpersonal, negotiation, and relationship-building skills.
  • Self-motivated with the ability to work independently and as part of a team.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office Suite, including Word, Outlook, and Excel.
  • Passion for health, fitness, and helping others achieve their goals.
  • Must have reliable transportation, live within a reasonable distance of the Port Coquitlam Facility.
  • Valid First Aid Certifications an asset.
What We Offer


  • Competitive compensation with performance-based earning potential.
  • Complimentary Gold's Gym membership.
  • Employee discounts on Gold's Gym products and services.
  • Positive, supportive, and team-oriented work environment.
  • Opportunities for career growth into Management.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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Team Leader - Manager • Port Coquitlam, BC, CA

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