Talent.com
Scotiabank
Customer Experience Associate - Bathurst & Dupont, ON (15 hours/week)Scotiabank • North York, ON, CA
No longer accepting applications
Customer Experience Associate - Bathurst & Dupont, ON (15 hours/week)

Customer Experience Associate - Bathurst & Dupont, ON (15 hours/week)

Scotiabank • North York, ON, CA
8 days ago
Job type
  • Full-time
Job description

Requisition ID: 267416

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Location(s): Canada : Ontario : North York

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Create a job alert for this search

Customer Experience Associate - Bathurst & Dupont, ON (15 hours/week) • North York, ON, CA

Similar jobs

Manager, Customer Experience

VIA Rail Canada Inc.Toronto, ON, CA
Full-time

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re ... Show more

 • Promoted

Retail Experience Lead

FIKA Herbal Goods Inc.Toronto, ON, CA
Full-time

Tank House Lane, Toronto, ON M5A 3C4, Canada.The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.Th... Show more

 • Promoted

Associate, Experienced Hire, Canada

The Boston Consulting Group GmbHToronto, ON, CA
Full-time +1

Toronto | Toronto | Montreal | Calgary.To submit an application in French, please go to your settings at the top of the page and select French as your language preference.This will enable you to vi... Show more

 • Promoted

Associate, Client Experience

Cavell Risk, Inc.Toronto, ON, CA
Full-time

The Associate, Client Experience is responsible for supporting the Manager, Client Experience in various tasks to ensure efficient operations and excellent customer service.Their responsibilities i... Show more

 • Promoted

Wireless Sales Pro: Elevate Tech & Customer Experience

Staples CanadaRichmond Hill, York Region, CA
Full-time

A leading retail company in Richmond Hill is seeking a Wireless Sales Consultant to enhance customer experiences in the wireless department.The role involves achieving personal sales goals, assisti... Show more

 • Promoted

Customer Experience Associate — Create Positive Shopping

Dollar Tree, Inc.Newmarket, ON, CA
Full-time

A leading discount variety store in Ontario is seeking a Customer Service Associate to enhance the shopping experience for customers.Responsibilities include delivering excellent service, following... Show more

 • Promoted

Customer Experience Associate

Farm Boy Inc.Toronto
Full-time

A grocery retailer in Toronto is seeking enthusiastic individuals to provide exceptional customer service and maintain product display standards.Responsibilities include assisting customers, stocki... Show more

 • Promoted

Customer Experience Associate - C$22.5 - C$28.3 Par Heure - Temps Partiel

TdToronto, Canada
Part-time

Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés.Pour en savoir plus sur les témo... Show more

 • Promoted

Leader, PI Customer Experience

Brokerlink Inc.Markham, ON, CA
Full-time

We are looking for a Mandarin and/or Cantonese speaking Customer Experience Leader for Personal Insurance at New World Insurance.Responsible for all day‑to‑day team management.Manage the Personal I... Show more

 • Promoted

Customer Accounts Associate, Collections (Bilingual) - markham

Toyota Credit Canada Inc.markham, on, ca
Full-time +1

Customer Accounts Associate, Collections (Bilingual) - Permanent Full-Time.About Toyota Financial Services.Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services ... Show more

 • Promoted

Designer Toy Retail Associate - Sales & Customer Experience

POP MART Americas Inc.Toronto, ON, CA
Full-time

A leading trend culture company in Toronto seeks Sales Associates to elevate customer experience in their stores.This role requires actively engaging with customers, sharing knowledge about product... Show more

 • Promoted

Retail Team Lead - Hospitality-Driven Guest Experience (Flexible Hours)

MonosToronto, ON, CA
Full-time

A sustainability-focused travel brand is seeking a Team Lead for the Retail Experience team in Toronto.The ideal candidate will have 2-4 years of retail or hospitality experience, strong leadership... Show more

 • Promoted

Customer Experience & Journey Mapping Specialist – Insurance

Recruit Action inc.Markham, York Region, CA
Full-time +2

Customer Experience & Journey Mapping Specialist – Insurance.Customer Experience & Journey Mapping Specialist – Insurance.Customer Experience & Journey Mapping Specialist – Insurance.Be among the f... Show more

 • Promoted

Retail Store Lead - Customer Experience & Growth

Club MonacoToronto, ON, CA
Full-time

A leading lifestyle brand in Toronto is hiring an Assistant Manager to enhance customer service and operational integrity while contributing to financial growth.The ideal candidate will have at lea... Show more

 • Promoted

Customer Experience Associate - Future Opportunities - Etobicoke

TD SecuritiesToronto, ON, CA
Full-time

TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth opportunities and skill development are defining features of the colleague experience at TD.Our c... Show more

 • Promoted

Customer Accounts Associate, Collections (Bilingual) - Toyota Credit Canada Inc.

Toyota Credit Canada Inc.markham, on, ca
Full-time +1

Customer Accounts Associate, Collections (Bilingual) - Permanent Full-Time.About Toyota Financial Services.Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services ... Show more

 • Promoted

Wireless Sales Pro: Elevate Tech & Customer Experience

StaplesRichmond Hill, York Region, CA
Full-time

A prominent retail company in Richmond Hill is seeking a Wireless Sales Consultant to enhance customer experience in the wireless department.The role requires passion for wireless technology and in... Show more

 • Promoted

Customer Experience Coordinator with CRM Expertise

KDDI America, Inc.Toronto, ON, CA
Full-time

Maximize customer satisfaction as a Customer Experience Coordinator, specializing in sales support and CRM administration.Utilize your advanced skills with HubSpot and Microsoft Dynamics effectivel... Show more

 • Promoted

GARAGE - Operations Associate PT - Upper Canada Mall

Groupe DynamiteNewmarket, ON, CA
Full-time

We’re not just a fashion brand - we’re a movement.At GARAGE, we live for unapologetic confidence, turning everyday moments into something unforgettable, and creating spaces where everyone can feel ... Show more

 • Promoted

Growth Operations Coordinator — Customer Experience

BrainStationToronto, ON, CA
Full-time

A digital education leader in Toronto is seeking a Coordinator, Growth Operations, to enhance customer interactions across multiple platforms.The ideal candidate will have a Bachelor's degree and 1... Show more