Job Description
What is the opportunity?Senior Manager, HR Operational Risk Management (Controls) is a key contributor to the global Operational Risk Management program within RBC’s Human Resources, Brand, Marketing, Corporate Communications & Community Impact Team (HR-BMCC). Working closely with 1LOD Partners in HR-BMCC and with 2LOD, this role will support the continued build out of a highly effective Risk Management program in HR-BMCC, focusing on elevating the effectiveness of internal controls.What will you do?Control Hygiene & Remediation: Oversee and manage the control quality reviews, remediation programs, and adherence to RBC’s Internal Control Management Standard (ICMS), Regulatory Compliance policies, and any SOX requirements.Oversee and manage the control quality review process (e.g. control documentation compliance, including accuracy, completeness, ICMS adherence), including maintenance of the Control Register in the Operational Risk Management System, and understanding of Assessable Units in Regulatory Compliance Management System when applicable.
Manage large-scale control remediation programs addressing any potential horizontal control gaps.
Identify gaps and build executive-level presentations that include business proposals with recommendations to drive remediation activities (problem statement, opportunity, recommendation, etc.).
Enable business lines to successfully operationalize Enterprise Internal Control Management policy requirements (e.g., Non-Key Control evaluations preparedness, etc.).
Lead stakeholder engagement to raise awareness of control gaps and potential risk exposures and drive risk-aware decision-making.
Lead internal control activity quality assurance, challenge, and validation to ensure that controls are robust and adhere to RBC’s ORM and RCM policies and frameworks.
Develop executive-level reports and metrics on control assurance, presenting findings to senior management.
Recommend and implement enhancements to controls, addressing root causes of control deficiencies.
7+ years in internal audit, risk management, compliance, or control advisory roles.
Demonstrated understanding of RBC’s Operational Risk Management and Regulatory Compliance Frameworks.
Track record of leading multiple initiatives, meeting deadlines, and delivering high-quality results in a dynamic environment.
Track record of designing processes, managing remediation programs, and influencing cross-functional teams.
Certifications in risk management (e.g., CRISC, CISM) or change management.
Operational Risk Management System & RegComp system experience.
Internal/External Audit engagement & remediation experience.
Control Monitoring and Testing experience.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Opportunities to do challenging work.
Address:
20 KING ST W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
HUMAN RESOURCES & BMCCJob Type:
RegularPay Type:
SalariedPosted Date:
2026-07-10Application Deadline:
2026-07-24Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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Senior Manager, Operational Risk Management - Controls • TORONTO, Ontario, Canada
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