Job Description
This position offers the opportunity for a remote work
What is the opportunity?
AsaMortgage SpecialistAssociate,you providedirect client andsalessupporttoMortgage Specialists,to enable themto focus on planning,adviceactivitiesand acquisition of newclients. You contributeto a differentiated client experienceby providing value added support and problem resolution. In this role, you collaborate with partners across the organization toidentifyand meet client needs and goalsand expand the network of your team.As a member of theMortgage SpecialistTeam, you provide leadership around the development of theAssociate roleand bring innovative ideas togrow market share.
What will you do?
EnableMortgage Specialists,byassistingwith preparations for client meetings, and supporting the fulfilment ofmortgagesolutions and referrals toappropriate partners
Provide consistentsupport to client requests, act as a point of contact for clientconcerns, and ensure accuracy of documentation with follow-ups, asrequired
Leverage routines to ensure efficient andeffective completion ofclienttasks,identifyingareas for improvementto realizeefficiencies
Maximize opportunities to effectivelyidentifyclient needs, make referrals,acquirenewmortgage clients, and track and review progressagainst the teams’ annualplan
Exercise due diligence in following all policies and procedures, and identity/correct areas of operational risk
SupportMortgage Specialists,with administrative activities, applying aproactiveapproach to achieving a superior client experience
What do you need to succeed?
Must-have
Previousexperience inHome Equity Financing
Demonstratedsuccess working in afast pacedenvironment with the ability to manage competing priorities,as well as multi-tasking and problem-solving skills
IT literacyincluding the Microsoft Office suite of products, and digital knowledge
Excellent communication skills including the abilityinteract with partners effectively in person, via email and on the phone
Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
Ability to work both independently and in a team environment,demonstratingstrong collaboration skills
Bilingualism (English and French)required, as you will regularly serve our clients with English and French-speaking needs.
Nice-to-have
Track recordin building rapport andmaintainingclient relationships within the financial industry
Experiencein proactive retail sales,leadand sales pipeline management
What’sin it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
Continued opportunities for career advancement
Support from a dynamic, collaborative, progressive, and high performing team,as well as world-class tools,coaching, and development opportunities
Opportunity to achievegreat successand grow your career with RBC
Address:
1100 RUE DU LUX, UNIT 210:BROSSARDCity:
BrossardCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-07-10Application Deadline:
2026-07-24Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Mortgage Specialist Associate • BROSSARD, Quebec, Canada
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