We are seeking an experienced professional to support a banking transformation initiative focused on customer journeys, contact center technologies, and IVR platforms. The ideal candidate will bring strong banking domain expertise, hands-on testing experience, and proven leadership in managing User Acceptance Testing activities within complex customer-facing environments.
For immediate consideration please click APPLY to begin the screening process with Alex.
UAT Lead Banking / Contact Center Transformation • Toronto, ON
Role: Integration Lead with eTransfer- (Azure / Banking Payments) Location: Toronto, ON 4days onsite Key Responsibilities.Analyze current-state Interac e-Transfer implementations by reviewing exist... Show more
Drive RBC’s Digital Delivery as the Director responsible for executing transformative initiatives that enhance customer loyalty and operational effectiveness in a hybrid environment.The Director wi... Show more
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to c... Show more
Transform integration delivery as Lead Integration Delivery Manager at MaintainX in Montreal or Toronto.Champion a team dedicated to ensuring high-quality client solutions and operational standards... Show more
Take on the role of Delivery Lead at Scotiabank, specializing in Agile transformation for our Global Cash Management teams.Drive organization-wide improvements and foster a culture of agility.As th... Show more
Delivery Lead – Toronto, ON, CA<br/><br/>What is the opportunity?<br/><br/>Working as part of the Data and AI Platform (DAP) team, the Delivery Lead will design, implement, ... Show more
Drive client technology adoption as the Client Technology Engagement Lead at Fragomen.This role connects IT initiatives with client goals while enhancing user experience and satisfaction.In this pi... Show more
Leading complex initiatives in financial services for a global consultancy, focusing on wealth management and private banking.Requires 8+ years of consulting experience. Show more
Step into a strategic leadership role as a Business Transformation Leader at EY.Guide clients in asset management with your expertise and collaborative spirit.As part of our innovative Asset Manage... Show more
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to c... Show more
Explore a key role at Huawei Canada as a Technology Ecosystem and Academic Relations Lead on a 12-month contract.Manage strategic relationships to foster technology advancements.You will be at the ... Show more
Drive client success and engagement as a Senior Account Manager with Dialogue, Canada’s leading virtual care provider.Collaborate strategically with clients to enhance their wellness programs and e... Show more
Design and implement CCaaS architectures, integrating with CRM systems.Requires experience in contact center operations/technology and CCaaS implementations. Show more
A leading wealth-management organization in Toronto seeks a Senior Manager, Workforce Management and Optimization.You will lead the development of employee-centric practices in a customer service e... Show more
Empower utilities with Util-Assist as a Lead Consultant, guiding advanced metering initiatives.You will lead projects, foster client relationships, and ensure project success while enhancing operat... Show more
A leading communications company is hiring an Enterprise Account Executive to drive enterprise sales for cloud-based Unified Communications and Contact Center solutions.The ideal candidate will hav... Show more
The Contact Center AI Platform Technical Lead is a hands‑on technical leader responsible for designing and delivering comprehensive solutions for various contact centers AI platforms at Definity.Th... Show more
Drive impactful change in healthcare as the Adoption Analytics & Insights Lead at Appnovation.Use data-driven strategies to enhance platform engagement and improve user adoption.In this pivotal rol... Show more
Join Tata Consultancy Services as a Platform Lead in Core Banking, specializing in Card Management.Your expertise in Card Management Systems will help shape innovative banking solutions.In this str... Show more
Transform contact center operations with Miratech as a Contact Center Operations & Optimization Consultant.Your expertise will guide operational strategies and drive measurable business outcomes.In... Show more
