Business Analyst - Intermediate

Job Title: Business Analyst - Intermediate

Location: Toronto, Ontario

Work Model: Hybrid

Duration: 6 Months

Extension: 1 Time

Submission Deadline: 2026-07-31, 2:00 p.m.

Must Haves

• Demonstrated experience working in Projects with Agile delivery methodologies, including participation in sprints, backlog refinement, sprint planning, stand ups, sprint reviews and retrospectives.
• Demonstrated ability to gather, document, and validate business and technical requirements (epics/user stories, BRD, FRD, NFR).
• Experience facilitating stakeholder workshops, interviews, and requirements sessions across multidisciplinary teams.
• Strong skills in process mapping, workflow modelling, and producing current state and future state diagrams.
• Ability to translate business needs into clear requirements for technical and project teams
• Previous experience working closely with UX designers to document user needs

Description / Responsibilities / Skills

Project Description

• Business Analyst with specialized expertise in web portals, client facing applications, and on-line service delivery to support the Public Digital Evolution Project.
• The BA is expected to work within an enterprise, multi application environment under accelerated timelines.

Experience & Skill Set Requirements

Qualifications

• Post secondary education in business, computer science, or a related discipline or an equivalent combination of education and experience.
• Minimum 5+ years of Business Analyst experience in large, complex enterprise environments.
• Proficiency in BA toolsets such as Jira, Azure DevOps, Confluence, and process modelling tools (e.g., Visio).
• Experience supporting testing phases, including reviewing test cases, validating requirements coverage, and contributing to UAT planning.
• Understanding of SDLC over Agile and Hybrid delivery methodologies.
• Experience analyzing and documenting business processes related to digital services or customer facing workflows.
• Ability to manage competing priorities in fast paced project environments (including urgent backfill scenarios).
• Strong problem-solving skills with the ability to develop clear, actionable recommendations that support project objectives

Requirements & Analysis

• Lead requirements gathering sessions with business, technology architecture and application development teams.
• Document business requirements (BRD), functional and non functional requirements, epics/user stories, and acceptance criteria for Agile methodology.
• Perform gap analysis between current processes and desired future state architecture and capabilities.

Process & Workflow Documentation

• Produce detailed current state and future state process maps, system interaction diagrams, and data flow diagrams.
• Ensure requirements align with design and accessibility standards and security policies.

Stakeholder Engagement

• Facilitate workshops, interviews, and working sessions with internal and external stakeholders.
• Translate complex technical concepts into business language and vice versa.

Project Delivery Support

• Collaborate with QA teams to validate requirements coverage and test case completeness.
• Collaborate with UX and service designers to translate user needs from wireframes, user stories, and content design into clear business requirements for development and business teams
• Participate in solution design discussions, ensuring business needs are met.

Reporting & Documentation

• Maintain project documentation, traceability matrices, RAID logs, and weekly status reports.
• Provide clear and actionable communication to project leadership

Deliverables

• Support Product Owner to define backlog priority and document the requirements
• Document user stories/epics/tasks/acceptance criteria in Jira/Confluence to represent business functional and non-functional requirements
• Ensure stories meet quality standards, including definition of done before being brought into a sprint
• Capture backlog refinement notes, clarifying technical details agreed upon refinement sessions
• Contribute to test plans, test cases and validation of requirements
• Document current state and future state process models