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Administrative Assistant - IntermediateAdministration & Executive Assistance • Edmonton, Alberta, Canada
Administrative Assistant - Intermediate

Administrative Assistant - Intermediate

Administration & Executive Assistance • Edmonton, Alberta, Canada
14 days ago
Job type
  • Full-time
Job description

This is a one-year contract.

Who – The Company:

Our client is a large, complex public sector organization that delivers essential services to millions of people across the province. With a diverse workforce and broad operational mandate, the organization is committed to excellence, innovation, and providing high-quality services that support communities and drive positive outcomes.

What- The Role:

  • Coordinate and monitor personal Access to Information (ATI) requests received through the ATI Public Portal and hard copy submissions, ensuring requests are processed accurately and within legislated timelines.
  • Prepare and issue correspondence, including acknowledgment letters, requests for additional information or payment, closure letters, and routine disclosure notifications.
  • Review incoming requests for completeness, including application fees and supporting documentation, before assigning requests to ATI Advisors.
  • Create and maintain electronic request files and ensure all documentation is accurately tracked and filed.
  • Coordinate record searches with internal program areas, monitor progress, and follow up to ensure deadlines are met.
  • Provide administrative support throughout the ATI request lifecycle, including document preparation, PDF conversion, and uploading records for redaction.
  • Process application fees, deposits, refunds, and payment records in accordance with the Financial Administration Act.
  • Respond to general inquiries regarding ATI processes, legislation, and timelines, escalating complex questions as appropriate.
  • Manage incoming office correspondence, distribute materials, send applicant packages when required, and maintain accurate records management and inventory processes.
  • Support the team through cross-training and other administrative duties to ensure efficient and consistent ATI operations.

Who – The Candidate:

  • Minimum 2 years' experience collaborating with cross-functional teams to meet critical timelines and service standards.
  • Minimum 2 years' experience working in a high-volume, ticket- or workflow-based environment with competing priorities.
  • Minimum 2 years' experience using Microsoft Outlook for email, calendar management, task tracking, and communication.
  • Minimum 2 years' experience in an administrative or coordination role with responsibilities similar to this position.
  • Strong organizational skills with exceptional attention to detail and the ability to manage confidential information.
  • Excellent written and verbal communication skills, with the ability to prepare professional correspondence and interact with internal and external stakeholders.
  • Proven ability to manage multiple priorities while ensuring accuracy and compliance with established procedures and legislative requirements.

Nice to Have

  • Minimum 2 years' experience with records management.
  • Minimum 2 years' experience securely exchanging electronic documents between internal and external stakeholders.
  • Experience supporting Access to Information, privacy, regulatory, legal, or government administration processes.

How much:

$27-29/hr commensurate with experience + 4% vacation pay

Where:

Edmonton, AB, this is an onsite role Monday-Friday

When & How To Apply:

Swim Recruiting has been engaged as a trusted recruitment agency partner on this important search. If you already have a Recruiter at SWIM, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' to send us your resume. Thank you!

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Administrative Assistant - Intermediate • Edmonton, Alberta, Canada

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