Senior Quality Assurance Analyst

Job Description:

C. Duties & Responsibilities

Under the direction of the QA Lead, the Senior QA Analyst performs a wide range of QA-related duties including, but not limited to the following. These duties require the continual exercise of initiative, creativity, and ingenuity.

• Performs requirements analysis and senior quality assurance testing duties, including test estimating, building, planning, management, coordination, and execution of all types of QA testing.

• Provides specialized QA expertise as input to the quality assurance of College computer system(s) and actively involved in the planning of future enhancements to system quality.

• Performs reviews of complex business and functional requirements and ensures the creation of QA test plans and test cases explicitly addressing the testing and validation required for these requirements.

• Represents and provides QA expertise when liaising with users, other IT groups and external communities, as required.

• Prepares, coordinates, monitors, and assists in the planning and execution of User Acceptance Testing. Supports the manager in high-level user acceptance testing, reviewing and analyzing.

• Develops and maintains established QA standards within all IT projects, including but not limited to delivery of detailed testing reports.

• Translates requirements into test plans, test cases, and QA artifacts, as needed.

• Continual contribution to the implementation, documentation, and evolution of QA procedures, methodologies, and processes.

• Supports QA intermediate Analysts in complex issues when providing support to users and other IT personnel in the use of enterprise systems.

• Writes technical and non-technical documentation; conducts training sessions for technical and non-technical audiences.

• Under the supervision of the Product Manager, engages in business analysis and product management processes and activities.

• Provides support to the intermediate QAs dealing with complexed operational issues.

• Performs other related duties and/or projects as required.

E. Qualifications Required

Education & Experience

• Undergraduate degree in Computing Science or a related field.

• Minimum six (6) years of recent experience performing Senior QA activities in Enterprise Resource Planning (ERP) and other business applications.

• Experience working in higher education preferred.

• An equivalent combination of education and experience may be considered.

• Proven understanding of UML and experience with at least one of the UML modeling tools.

• Extensive experience developing and executing all types of test cases, including but not limited to functional, non-functional, security, performance, and integration, ensuring proper functioning of the system based on all types of requirements.

• Extensive experience building and developing complex test plans to ensure adequate test coverage and proper functioning of the system.

• Extensive experience estimating, building and, scheduling and executing test efforts in collaboration with the QA Lead and project managers across multiple concurrent projects.

• Proven experience working in one or more of the following database platforms and tools: Oracle, Microsoft SQL Server, MySQL.

• Proven experience planning and testing in complex enterprise environments

• Experience and practical knowledge of integration testing techniques in corporate level systems, including practical knowledge of web services and web servers.

• Comprehensive understanding and experience in API testing, including data mapping and data transformation.

• Extensive experience with test management and defect managements tools, such as JIRA and JAMA

• Experience presenting to end users what is required for UAT (User Acceptance Testing) and working with these testers to track and provide results.

Skills & Abilities

• Demonstrated ability to effectively:

• maintain a standard of absolute confidentiality regarding information and records;

• operate related equipment;

• organize and prioritize work;

• communicate effectively with others;

• develop and maintain work relationships with others;

• manage project timelines for QA efforts;

• meet work performance standards set by the College.

• Extensive experience related to:

• systems analysis, testing techniques, estimating and planning procedures and standards;

• industry best practices and associated tools for quality assurance and testing;

• computer operating systems and principles;

• developing and writing technical and non-technical documentation, as well as the creation of QA artifacts

• Capacity to work harmoniously with others.

• Demonstrated physical ability to perform the duties of the position.

Additional Info:

Why Join Langara?

At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance.

** Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual **

We offer the following benefits:

• Extensive medical, dental, and vision coverage

• Hybrid-work program for eligible positions

• Generous vacation package plus paid time off during college winter closure (1 week in December)

• Employer paid defined benefit pension plan

• Potential eligibility for educational, training, and developmental programs

• Access to on-site daycare subject to availability

• Tuition waivers for courses at Langara College, subject to space availability

• Course/program tuition reimbursements

• Wellness classes and campus engagement events

Salary Range:

$45.73 - $52.09 per hour

Pay Grade:

CUPE IT Paygrade H

Scheduled Weekly Hours:

35

Hours may vary according to the needs of the department.

Compressed Workweek (Fortnight):

No

Closing Date:

Sunday, August 9 2026

People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please us.

If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this posting, please our recruitment team if you meet the criteria for internal status (850 hours worked) as per Article III.7.g in the . Please quote the job requisition title and number with your previous employee ID and last day worked at the College. Please do not email if you worked at the College more than 5 months ago or if you worked in a different union.

Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.

We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.

Langara is committed to enhancing our diverse workforce.