Account Manager, Client Sales and Insights (Retail)

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

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Our Critical Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Communicates Ideas: Delivers well thought out ideas and solutions for client growth.
• Collaborative interaction: Works across cross functional teams to develop improvements, data quality and presentations.
• Willingness to learn: Shows curiosity, engagement in tasks and ask questions.
• Time Management & Organizational Skills: strong ability to manage personal time to meet multiple deadlines.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

Reporting to the Senior Director, the Account Manager, Client Sales and Insights is responsible for helping the team manage client expectations by generating reports, ideas & insights to support our services and value. This role requires a combination of willingness to learn, develop analytical skills, excellent communication, and some understanding of retail operations. The selected candidate will be required to work in an office setting 2-3x/week, located in Langley BC.

Job Responsibilities

• Drive Client Growth: Support the team to identify client opportunities for growth using data driven insights and analysis.
• Develop Industry Expertise: Stay current on trends in the CPG industry to position Circana as a thought leader and trusted advisor.
• Collaboration: Work with Cross functional teams to deliver tasks and develop improvements to processes and solutions.
• Utilize Tools and Platforms: Leverage Circana’ s proprietary platforms (Unify+) to support client engagements and solution delivery.
• Champion Client Success: Ensure client satisfaction by providing accurate data driven analysis.
• Analytic Skills: willingness to learn how to conceive, manage, and deliver fact-based analyses, recognize trends and growth opportunities for the client.

Requirements

• Undergraduate degree (required), with disciplines in Business, Analytics or a related field preferred.
• 0-1 Years of work experience in the CPG industry, with knowledge of retail operations, merchandising, and inventory management.
• Proficiency with Unify+, Power BI, Tableau, or similar business intelligence tools.
• Proficiency with intermediate & advanced functions within MS Excel.

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location: This position is located in the following area(s): Langley, BC (on-site at the client location approximately 2-3 days a week).

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $58, to $61, CAD.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and RSP matching to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.

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