Develop, implement, and maintain the site QMS (ISO 9001, AIB where applicable)
Lead internal/external audits and manage CAPA through to closure
Oversee quality control across flexo, coating, die-cutting, and slitting processes
Act as primary contact for customer quality issues; lead root cause analysis on complaints
Drive continuous improvement (Lean/Six Sigma) and manage supplier quality performance
What you must have:
5–8+ years quality experience in manufacturing (labels, packaging, or printing preferred)
Strong knowledge of ISO 9001 and packaging standards (e.g., AIB)
Fluent French and very good English (written and spoken)
Experience with printing/converting processes and root cause tools (5 Whys, Fishbone, FMEA)
Experience leading audits, CAPA programs, root cause analysis, and customer complaint investigations
Hands-on experience managing and maintaining an ISO 9001 QMS
Nice to have:
Experience with food-contact, pharmaceutical, or cosmetic packaging regulations
Experience in the label, printing, packaging, or converting industry
Knowledge of flexographic printing, adhesives, substrates, inks, and color management
Experience with Lean Manufacturing, Six Sigma, or Continuous Improvement initiatives
Lean/Six Sigma certification
ERP and QMS software proficiency
Salary/Rate Range: $75,000.00 - $80,000.00
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
Quality Technician • Longueuil, Quebec
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