Accessibility and Wayfinding Coordinator

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Applicant Guidance & Information

At Queen's, we are committed to helping people achieve their best. Whether you are beginning your career at Queen's or seeking your next opportunity, we are here to support you. Visit our Applicant Resources for guidance on applying, showcasing your skills and experience, and preparing for interviews.

Disclaimer: As part of the application process at Queen's University, our recruitment system uses Artificial Intelligence (AI), as defined under the Ontario Employment Standards Act, to ask job-related questions and confirm eligibility for hire. All final hiring decisions are made using non-AI related processes.

Job Summary

A Brief Overview

Reporting to the Manager, Campus Accessibility and Space Planning (Manager) and working closely with Facilities senior management, the Campus Accessibility and Wayfinding Specialist is responsible for maintaining wayfinding and signage standards across campus. This role ensures consistency in design, compliance with regulations, and alignment with university branding while supporting various stakeholders in planning and implementing signage solutions. The Specialist will collaborate with Integrated Communications and other university stakeholders to ensure signage reflects the university's visual identity and strategic objectives.

With a commitment to equity, diversity, and inclusivity, and working in collaboration with the Manager , the specialist is responsible for ensuring updating and maintenance of the Queen's University Facility Accessibility Design Standards and the preparation of the university's Accessibility Plan including the preparation of reports and information for the Built Environment Advisory Group, advice on I-EDIAA initiatives for the built environment as well as the review of capital projects to ensure compliance with (QFADS).

This position is responsible for the ongoing review, updating, and maintenance of Queen's Facility Accessibility Design Standards (QFADS), as well as assisting in the preparation of the University's Accessibility Plan. This includes advising on I-EDIAA initiatives and contributing to reports and information related to the built environment. This position supports the development of studies, data gathering, analyses, and recommendations for the preparation of reports. It also involves reviewing capital projects to ensure compliance with QFADS. This position also maintains campus-wide wayfinding and signage standards, working collaboratively with Integrated Communications and other university partners stakeholders to ensure signage aligns with the university's visual identity and strategic objectives.

Job Description

What you will do

• Acts as a subject matter expert supporting departments and partners in creating accessible environments within their assigned spaces.

• Updates and maintains the Queen’s University Facility Accessibility Design Standards (QFADS).

• Reviews project design drawings to confirm conformity to QFADS.

• Develops & reviews conceptual, schematic and detailed design in architectural discipline (accessibility, wellness and inclusivity).

• Identifies opportunities where accessibility gains can be made within the confines of existing infrastructure and building inventory to improve accessibility and wellness of all occupants.

• Assists with the development of studies, data gathering, analyses, and recommendations for the preparation of reports.

• Liaises with key partners to integrate accessibility and inclusive design in construction and renovation projects.

• Provides administrative support for Committee including the preparation of agenda package, minutes, records of decision and communicating with committee members.

• Oversees signage installations to ensure compliance with design standards, regulations, and project plans.

• Identifies and addresses issues post-installation, coordinating follow-ups with suppliers and partners.

• Ensures installations align with ""as-built"" plans and technical documentation and conducts site inspections to verify compliance with university standards and regulations.

• Responsible for signage ordering.

• Other duties as required in support of the department and/or unit.

Required Education

• Three-year Community College Diploma or Three-Year Bachelor Degree, or equivalent.
• in interior design preferred or

• in architecture preferred.

Required Experience

• More than 3 years and up to and including 5 years of experience.

• Experience with providing administrative support considered an asset (e.g., document editing, proofing, formatting and production, data entry, scheduling/coordinating meetings and/or travel arrangements, receiving/relaying messages, etc.).

Required Licenses and Certifications

• Satisfactory Criminal Records Check required.

• Vulnerable Sector Screening required.

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

• Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.

• Provide consultation and advice on non-straightforward and/or complex issues.
  

• Interaction with others typically requires interpersonal skills and the ability to understand and influence.

• Adapt messages to meet the needs of the intended audience.
  

• Build relationships, trust and credibility.
  

• Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.

• Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.

• Participate in project team meetings and develop individual project plans.

• Lead procedural or technological change within a unit.

• Identify new problems and seek information and input to fully understand the cause of problems.

• Identify opportunities to improve the effectiveness and efficiency of work processes.

• Draw logical conclusions and provides opinions and recommendations.

• Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.

• Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities.