Position Description:
. Clearance: Reliability clearance or eligible for clearance
We are seeking a Consultant to join our team and support the delivery of complex business transformation, process improvement, and organizational change initiatives across a diverse portfolio of clients. In this role, you will collaborate with client stakeholders and project teams to assess business challenges, document and optimize processes, develop governance frameworks, and support the implementation of strategic solutions. You will contribute to all phases of consulting engagements, from research and analysis through implementation and operational readiness, helping clients improve efficiency, enhance service delivery, and achieve their business objectives. This is an excellent opportunity for a consulting professional who thrives in dynamic environments, enjoys solving complex problems, and is passionate about delivering meaningful results for clients.
Your future duties and responsibilities:
.Support development of business requirements, process maps, governance documentation, operating procedures, and implementation materials.
.Conduct research and analysis to support business transformation, process improvement, and organizational change initiatives.
.Support process standardization activities by documenting agreed processes, procedures, and governance approaches.
.Support workshops and working sessions through preparation of materials, documentation of outcomes, and follow-up activities.
.Collaborate with client stakeholders and project teams to gather information, validate approaches, and support development of practical solutions.
.Develop detailed deliverables, presentations, and implementation materials required to advance client initiatives.
.Support implementation planning, operational readiness, and transition activities.
.Support proposal development and client pursuits through research, analysis, development of presentation materials, and drafting of proposal content.
Required qualifications to be successful in this role:
.Minimum 5 years of experience supporting business transformation, process improvement, operating model, governance, or organizational change initiatives.
.Experience developing process maps, operating procedures, governance documentation, or implementation materials.
.Experience supporting workshops and stakeholder engagement activities.
.Prior consulting experience as part of overall career experience.
.Strong written communication and documentation skills.
Preferred Qualifications
.Experience within contact centre, service desk, workload/workforce management, or customer support operations.
.Experience supporting operational readiness, transition planning, or post-implementation activities.
.Experience working within government or other large, complex organizations.
CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $75,–$,. This role is an existing vacancy.
#LI-RD12
#LI-YH1
Skills:
Business Transformation and Process Consultant • Ottawa, Canada
As a member of the EMEA Partner Solution Consulting Team you will play a critical role in growing the impact of our Partner Eco-system across the Middle East.Adobe’s Partners play a critical role i... Show more
A global consulting firm in Ottawa is seeking a Sr Consultant to join their Digital Workforce Transformation practice.The ideal candidate will have a background in UKG Pro Workforce Management with... Show more
Business Transformation and Process Consultant Position Description.Clearance: Reliability clearance or eligible for clearance We are seeking a Consultant to join our team and support the delivery ... Show more
Lead SAP transformations as a seasoned Program Engagement Manager.Drive multi-faceted initiatives while fostering strong relationships in a hybrid work environment with a major consulting client.In... Show more
Year Contract (Strong Extension Potential).Active Secret Clearance Required.This role focuses on developing and enhancing business intelligence, analytics, reporting, and custom application solutio... Show more
Senior Business Transformation and Process Consultant Position Description.Clearance: Reliability clearance or eligible for clearanceWe are seeking a Senior Consultant to join our team and support ... Show more
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.And we’re counting on your u... Show more
Elevate your career as a Business Applications Solution Specialist at MNP, focusing on Microsoft Dynamics 365 Business Central.Combine your technical knowledge with strategic insights to deliver ex... Show more
A dynamic consulting firm in Canada is seeking an Oracle ERP Cloud Consultant.The role demands a minimum of 4 years of implementation experience with Oracle ERP Cloud Financials, along with knowled... Show more
Elevate public service outcomes as a Consultant with Accenture’s Public Service team.Focus on AI-enabled transformation to help government clients across Canada reinvent service delivery and improv... Show more
At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development.They analyse client needs, develop pe... Show more
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more
Drive digital transformation as a Business Applications Solution Specialist at MNP, focusing on Microsoft Dynamics 365 Business Central.Engage with clients to deliver tailored ERP solutions.At MNP,... Show more
Accenture Song is hiring a CCaaS Transformation Lead to drive customer-focused initiatives through strategic analysis and collaboration.Bring your deep functional expertise in CCaaS to this pivotal... Show more
Join a leading consultancy as a Dynamics 365 F&O Principal Consultant.Embrace a hybrid work model while leveraging your extensive experience in ERP and CRM implementations to drive successful trans... Show more
Senior Consultant, Risk Advisory – National Business Resilience Team.BDO is looking for a new Senior Consultant to join the National Business Resilience Team, reporting to our Business Resilience L... Show more
An innovative technology consultancy in Canada seeks a Principal Management Consultant to tackle complex technology issues and drive client transformation.As part of a dynamic team, you will foster... Show more
We're seeking a proactive, business-minded individual to support the expansion of our international operations.This online role combines sales, digital marketing, and client engagement, allowing yo... Show more
A consulting technology firm is seeking a Business Consultant - Intermediate for a 12+ month contract.Primarily a remote role with possible in-person meetings, you will work with the Registries Mod... Show more
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more
