Description
Reporting to the Regional Leader, Training Centre Operations (TCO) East, the Business Process Specialist provides oversight and supports TCO operations, mainly in the areas of Quality, Environment, Health & Safety (QEHS), Business Continuity Management (BCM) and other business-related processes. The Business Process Specialist will assist the Regional Leader in overseeing and standardizing operations and processes throughout the organization and provide relevant performance management information.
Key responsibilities include:
Support the development, standardization, update, and implementation of Quality Assurance (QA), Environment, Health & Safety (EH&S), and Business Continuity Management (BCM) processes across all TCO East operations, ensuring alignment with D&S Canada and Global programs
Draft, review, and update QA, EH&S, and BCM documentation to maintain accuracy and compliance
Coordinate QA, EH&S, and BCM activities with site teams, D&S Canada, and global stakeholders
Support the development, tracking, monitoring, and measurement of targets and objectives related to QA, EH&S, and BCM
Collaborate with Site Managers and designated staff on QA, EH&S, and BCM matters
Build and maintain working relationships with QA, EH&S, and BCM representatives across D&S Canada
Participate in Joint Health and Safety Committee (JHSC) meetings to communicate updates on global policies, procedures, and requirements
Attend site Management Review Meetings (MRM) to share best practices and support standardization efforts
Assist with audits across the TCO East organization
Support QA, EH&S, and BCM initiatives led by D&S Canada
Prepare monthly, quarterly, and annual reports for the Regional Leader
Analyze data to support risk and hazard identification, as well as risk assessments related to processes, projects, and acquisitions.
Participate in incident and accident investigations to identify root causes and support the implementation of corrective and preventive actions.
Ensure QA, EH&S, and BCM process documentation remains accurate and up to date
Minimum Qualifications
Strong organizational, time management, and business process coordination skills
Proficiency in Microsoft Office applications (e.g., Excel, Word, PowerPoint)
Ability to work independently and manage multiple priorities across a broad scope of responsibilities
Strong communication and interpersonal skills, with the ability to collaborate across teams and functions
Demonstrated understanding of QA, EH&S, and BCM processes
Must be a Canadian citizen
Ability to obtain and maintain Controlled Goods Clearance
Ability to obtain and maintain Level II NATO Secret security clearance
Preferred Qualifications
Experience working with CAE simulators or training devices
Experience working in a multi-site or matrixed operational environment
Familiarity with audit processes and regulatory compliance frameworks related to QA, EH&S, and BCM
Benefits
Company benefits plan
Pension plan
Employee stock purchase plan
Career development opportunities within a global organization
Hybrid work model
Flexible work schedules
Comprehensive health and wellness programs
About CAE
Position Type
RegularEqual Opportunity & Accommodations
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Business Process Specialist • Greenwood, NS, Canada
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