DitropGO is the mobility division of Ditrop Inc., a Canadian technology company dedicated to revolutionizing how people move, live, and earn. We provide safe, reliable, and affordable ride-hailing services designed to improve everyday transportation while delivering exceptional customer experiences.
As we continue to grow across New Brunswick, we're looking for passionate Customer Support Associates who are committed to delivering outstanding service and helping customers enjoy a seamless DitropGO experience.
The Customer Support Associate serves as the first point of contact for customers, drivers, and partners. You will provide timely assistance through multiple communication channels, resolve customer concerns professionally, and help maintain the high service standards that define the DitropGO experience.
This position requires excellent communication skills, strong attention to detail, sound judgment, and the flexibility to work rotating shifts, including evenings, weekends, and overnight schedules.
At DitropGO, you'll be part of a team that's transforming local transportation through technology, innovation, and outstanding customer service. Every interaction you have helps build trust with our riders and drivers while supporting our mission to make transportation more accessible, affordable, and dependable for our communities.
If you're passionate about helping people, solving problems, and working in a fast-growing technology company, we'd love to hear from you.
Submit your application online to join the DitropGO Customer Support team. Qualified applicants will be contacted regarding the next steps in the recruitment process.
DitropGO is an equal opportunity employer and welcomes applications from individuals of diverse backgrounds and experiences.
Customer Experience Associate • Saint John East, NB, ca
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